Senior Sales Engineer - EMEA
vor 13 Std.

Since 1992, Ciena has been driven by a relentless pursuit of network innovation. We believe in a network that grows smarter, more agile, and more responsive every day.

This means that when you digitally interact in your world - picking up the phone, streaming video, texting a friend or loved one your interactions are being enabled by Ciena technologies.

Ciena makes your social / entertainment / business existence REAL.

Your role :

Customer-facing sales team representative working with an Account Manager / Partner Manager focused on specific accounts addressed by the Sales hub.

Perform technical tasks, including written proposals, network design and engineering and quotes. Must be able to communicate solutions to regional Tier-2 / 3 and Enterprise customers and channel partners and manage ongoing technical relationship.

Also work with internal Ciena organization to drive product requirements and provide customer feedback to product management.

Allround engineer with a strong IP Expertise and optical transmission skills paired with an understanding of SW Automation.


Network and applications engineering for CIENA products

Consult with potential and current customers on application of CIENA products for next generation architectures

Complete network designs for customer application of CIENA networking products

Drive introduction of new concepts / features into customer networks

Influence Customer requirements and translate high-level customer requirements into Ciena system requirements

Expertise in use of CIENA network design and modelling tools

Prepare quotations and assist in proposal preparation for all CIENA products using internal tools

Provide product and technical expertise to support Sales efforts of transmission, switching and data products

Prepare design and applications presentations

Prepare design packs for Services & customers.

Review quotes, RFx's, Product presentations and forecasts

Serve as a senior technical resource for customer related issues

Interface with sales group and product management / marketing to develop and / or propose product enhancements to meet customer requirements

Act as the first-line support Go-To person for allocated sales opportunities within allocated accounts and Channels


Technical knowledge in data networking including understanding of IP / Ethernet and it's data networking protocols (MPLS, SR, EVPN, ISIS, OSPF and OAM)

Technical expertise in fibre optic transmission systems (OTN / WDM), telecommunication networks and network management systems

Software Automation and Northound APIs

Exhibit a high degree of presentation, interpersonal and communications skills

Proven ability to work in a team oriented environment, taking on-board round table discussions on solution architecture

Mentor other Systems Engineers

Ability to respond to RFP’s and communicate technical quotations accurately

General knowledge of computers and application programs (e.g. MS Office)

Flexible, able to handle multiple tasks with minimal supervision


Highly motivated technical individual that desires to work on application of advanced transport architectures

The ability to demonstrate leadership in technical sales activities

Ability to understand customer needs and use technical expertise to develop customer solutions

Ability to develop customer relationships and work well with customers

Flexible individual that is able to handle multiple tasks with minimal supervision

Team player

Technical Degree, BSEE or equivalent

5-7 years telecommunication industry experience

Prior experience as a contributor on a sales account team

About Ciena

Ciena is a network strategy and technology company with a passion to provide an experience, to you and our customers that is as rewarding as the outcome.

We attract the best and brightest those with outstanding talent, motivation, and the right attitude to contribute to our success.

Our culture balances our openness and informality with professionalism and trust and is built on the foundation of our core values : Customer First, Integrity, Velocity, Innovation, and Outstanding People.

Ciena enables everyone to have a voice and a network that supports them while on the journey to discovering their passion and purpose.

We trust each individual to do what they can to reach their full potential and make an impact on the business, whenever, wherever they are in the world.

With Ciena’s highly innovative, forward-thinking business practices, we reward people for pushing the boundaries. Unlock your potential at Ciena!

Being You Ciena

As part of our commitment to diversity and inclusion, we want to foster an environment that values and respects all individual’s strengths, perspectives, ideas, and ability to meet the needs of our customers globally.

Ciena values the diversity of its workforce and respects its employees as individuals, regardless of race, ethnicity, religion, gender, age, national origin, disability, sexual orientation, veteran or marital status or any other category protected by applicable law.

We do not tolerate any form of discrimination.

Ciena is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

If contacted in relation to a job opportunity, you should advise Ciena in a timely fashion of the specific accommodation measures required for you to be assessed in a fair and equitable manner.

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