Senior Technician TCS Application Center EIMEA (d/f/m)
Henkel
Düsseldorf, NRW, Germany
vor 1 Tg.

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage.

Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths.

If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

YOUR ROLE

Support internal and external technical requests, product evaluations and must-win projects

Complete technical request testing in the laboratory based on customer applications, questions and requirements

Write customer-ready reports for the field Sales / TCS teams, Key Account Managers (KAMs), Marketing, Product Development, Innovations or project team

Responsible for documentation of the performed lab activities in lab TCS databases and other systems

Responsible for directly communicating and collaborating with the field Sales / TCS teams, KAMs, PD or project team

Perform lab demonstrations and trainings during customer visits in our laboratories

Support training of Sales / Marketing and other TCS personnel on products and applications

Perform / support completion of Root Cause Analysis on all product performance related complaints if and when they arise

Run and upkeep laboratory equipment, lead / support ongoing standardization, harmonization, and administration of laboratory test methods

Ensure laboratory and application equipment are calibrated and safety checked in compliance with local regulations

YOUR SKILLS

Completed vocational training as a Lab Technician (d / f / m) + additional degree as a Technician (d / f / m) or higher

Minimum 3 years of relevant experience working in a lab, experience working with Adhesives or knowledge in tissue and towel, packaging & labeling product design or manufacturing

Passion to support customers requests and evolving needs

Analytical thinking and problem solving

Good team player able to work in an international and cross-functional team

Agility and flexibility towards shifting priorities and new customer requirements

Good attention to details for lab work accuracy

Fluent English and German language skills

Good MS Office skills (Word, Excel, PowerPoint, Teams and SharePoint)

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