SMB Account Executive, German-speaking
Zendesk
Munich, Germany
vor 4 Tg.

Job Description

Are you passionate about customer experience? Are you seeking a sales career that allows you to work with the world’s fastest-growing mid-market and Fortune 500 leaders?

Zendesk is the world’s leading Customer Support Platform, and we are growing our EMEA business incredibly fast on the back of the success and value our suite of products deliver for our customers.

This is a great opportunity to join a team of incredibly ambitious and fun sales professionals who embody Zendesk’s culture.

This is an amazing early-career opportunity to earn your stripes driving revenue against a SaaS quota for both new and expansion sales.

We’re looking for a motivated self-starter who has a consultative sales approach, provides outstanding customer experience and offers polished presentation skills.

You'll be single-handedly managing an inbound and outbound pipeline of sales opportunities across a very large customer base.

You will :

Quickly gain a strong understanding of the Zendesk platform and customer needs in order to troubleshoot and rapidly resolve inquiries

Be the voice of the small business customer - understand their needs and make them into heroes

Respond to high volumes of inbound calls and emails from new and existing customers

Be responsible for a complete territory and collaborate with our marketing team to animate your market

Learn and deliver high-impact product demos within weeks of joining

You have :

Fluency in German and English

A minimum of 1-2 years of SMB sales experience, preferably in a multi-tenant SaaS company

Exceptional organisational, presentation, and communication skills (both verbal and written)

The ability to successfully manage a high volume of opportunities at all times

The ability to thrive in a startup environment - you move quickly, think strategically and are superb at tactical execution

An entrepreneurial approach & can work in start-up mode

A love for customers and helping them to become successful

Why Zendesk?

You will be working with an experienced manager who provides a clear team vision and who is confidently leading the team to resolve problems

You will be part of one of the most diverse team at Zendesk

We provide a 1-week long sales boot camp to get you up to speed and contributing real work that matters, fast. You will learn our business, meet our customers, understand our products and technology, and establish the bonds and connections you need to succeed at Zendesk.

We invest in and support you in your continuing skills development, helping you to develop your industry knowledge and increase your expertise in the messaging space.

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