As a Customer Service Advisor UK (m / f / x) you are the contact person over the phone assisting our prospective customers in finding their desired product offered by local vendors
You individually attend to our customers’ wishes with an instinctive feeling, creating a trustful atmosphere and a high level of customer satisfaction
You delight our international customers of Aroundhome and convince them with your positive nature
You continuously develop your skills by participating in workshops and you gradually expand your areas of responsibility
You successfully completed your professional education and ideally have gained first-hand experience within the area of customer service
You have excellent English language skills and you enjoy communicating with our international customers
Sound knowledge of MS Office products is a given for you
Your can-do attitude is one of your distinctive qualities, as well as your hands-on mentality and your empathy
You enjoy connecting with customers and you delight with your positive attitude
What we offer
The opportunity to significantly revolutionize the European market of producer goods
Individual training on the job as well as personal coaching through our internal experts
Lots of responsibility, flat hierarchies and excellent career opportunities are waiting for you
A highly motivated team of dedicated individuals that always pulls together
A fantastic office in the heart of Berlin
At the age of 23 and shortly before the break-out of the financial crisis in 2008, Robin Behlau and Mario Kohle founded their own company.
Today, Aroundhome is the biggest marketplace for products and services around your home in Germany and helps millions of people before purchasing a solar panel, new windows, or a kitchen to find exactly the right partner company in their neighbourhood.
And the story is not over yet. Together with our partners ProSiebenSat.1 we are working to make Aroundhome a big brand.
For this mission, we are looking for you. Together, we want to grow and become one of the leading companies in Germany.We are looking forward to meeting you in our headquarters at Potsdamer Platz in Berlin!
We are Aroundhome. There for you around your home.