Position : Commercial Customer Experience Manager, Europe Location : Düsseldorf, Germany Job Id : 342 # of Openings : 1 Commercial Customer Experience Manager, Europe Are you looking to put your technical and business acumen to work at a fast-growing Silicon Valley startup?
Willing to roll up your sleeves, jump in, and create results working alongside a seasoned, dedicated group of entrepreneurs?
Roambee Corporation is a Santa Clara based IoT tech startup revolutionizing the way shipments and assets get monitored around the world in real time.
By providing an easy, trusted, on-demand service, we create new opportunities for people to unlock efficiencies, gain more security, achieve improved levels of collaboration, and receive actionable information.
With 200+ customers in over 15 countries, and offices in Silicon Valley, Mexico, Brazil, Germany, Switzerland, UK, India and Singapore, we work with our customers to ensure they have a new degree of control of their shipments than ever thought possible.
Roambee has the heart, soul, and work-ethic of a start-up, along with significant business momentum and measurable success.
You will get the opportunity to work side-by-side as well as virtually, with talented, really smart people who have already cut their chops at the big companies and other successful start-ups.
Now, we've chosen to take the professional risks and earn the rewards that comes with building a global business from the ground up.
If this excites you too, then consider joining us. As a Commercial Customer Experience Manager, you will cater to medium and commercial accounts.
You will be responsible for the success of Roambee’s customer-centric vision and meeting business goals throughout their journey, delivering exceptional customer service, identifying client solution requirements, aligning resources to execute them, and interface with customers regarding operations as needed.
Bring your experience and ideas and be a part of creating success! You can be based in either Dusseldorf or Zurich and report to our Regional Head of CX.
Your Areas of Responsibility :
Support with demos, onboardings, trainings and regular check-ins during the entire customer journey.
What We’re Looking For :
We are looking for a person who is :