Are you interested in working in Operations at an international company? And do you have a technical background? Then the position of Solutions Engineer might be the next step in your career!
WE ARE NEWMOTION
We are Europe’s largest electric charging partner. We are on a mission to enable everybody to drive as many kilometres as possible powered by clean energy.
We do that by offering large scale smart charging solutions to the masses. We contribute to a low-carbon world by making EV charging easy, accessible and smart, with the best expertise, highest quality & service.
WHAT YOU’LL BE IN CHARGE OF
Part of the German local operations team, our Solutions Engineer Operations is responsible for successfully preparing more complex installations based on German and European standards and the available products and propositions within NewMotion.
For these more complex (B2B) installations, site surveys over the phone with the customer and / or the facility manager / home installer are required to get a good understanding of the specific situation of the customer.
Sometimes site visits are necessary to be able to create a good design that is the basis for an installation quote. The Solutions Engineer Operations reports to our Team Lead Local Operations and works intensively together with our local Sales team and the other local Operations team members.
THIS IS HOW YOU’LL CONTRIBUTE
Successfully take in requests from B2B customers regarding complex installations after the first general intake from Sales;
Successfully coordinate surveys over the phone or on site (and if required working together with our partners);
Successfully engineer a design and bill of materials of the proposed charging solution to fulfil customer needs;
Provide support to monitor the performance of NewMotion installation and service partners regarding site surveys and in the realisation of the installation, based on the provided design;
Create a learning loop regarding the intake at Sales to make sure all necessary information is gathered to perform an effective and efficient survey;
Provide support for installers that are not our own but being brought in by our customers who want their home installer to perform the installation.
This support focuses on the creation of the solution design and potentially support during the installation.
THIS IS WHO YOU ARE
You have a minimum of 5 years of working experience in a similar role in an international B2B market in which partnerships with several different (outsourcing) companies are managed;
You are a qualified electrician or have undergone a similar education that enables you to perform electrical installations and engineering designs.
You are enthusiastic, proactive and can work independently;
You are able to differentiate between details and headlines whenever necessary, to give direction and make the right decisions
You are able to distinguish baselines and details from each other and set the right priorities in terms of work / workload;
You have excellent communication skills that help you communicate with both commercial and technical people;
Fluent in German (at least level C1) and advanced in English is a must
You are authentic and inclusive. As part of our team, we enjoy being down-to-earth and aim to have a positive outcome for everyone.
We do this by creating trust and trust comes from transparency, openness and by being up-front as a person.
BECOME PART OF THE CHANGE
Working at NewMotion means working in a fun, fast-growing international company with big ambitions.
By joining us, you will :
Contribute to a more sustainable future;
Become an expert in e-mobility;
Work in an open and transparent culture with colleagues from all over the world;
Receive a competitive salary that fits your experience + bonus;
Receive a MacBook;
Develop your skills and expertise through several trainings. Besides this, you will receive a personal training budget and set your annual goals with your personal development plan;
Enjoy our fun weekly get-togethers (drinks), our annual winter and summer outing or any other event initiated by colleagues!
NewMotion does not reimburse travel costs made by applicants when invited over for an interview at the Berlin office