We are looking for a Service Delivery Manager (f / m / d) to join our headquarters in Berlin. You are a thorough and a highly ﬂexible, unreserved team player and a communicator, keen to be part of the world's fastest-growing music company, BMG.
You understand the music industry as a whole and are also able to dive into details as and when required.
This role requires a strong background in ITIL & IT service management to help ensure that we deliver our services at exceptional levels to our users, clients, and customers.
The selected candidate will excel in relationship building, project management, communication skills, and will have the required experience to confidently take ownership of projects / initiatives / processes and manage these across multiple teams.
Experience in the management of IT operational processes is essential to this role.
Now let’s see what’s in it for you
The unique BMG culture, empowering and driven by strong values
A 21st century working environment, collaborative and flexible
Benefits like an office in the heart of Berlin, a BVG jobticket, a Headspace membership, Work from Home regulations and many more
A commitment to help team members develop long-term careers at BMG with in-house training and the renowned Bertelsmann University
A fun and respectful community of people with a passion for working for artists and songwriters
What you should know about us
BMG est. 2008 is the world’s fourth-biggest music company, the first new global player in the music business of the streaming age, and a record label and music publisher in one.
Named in 2020 one of the world’s Most Innovative Companies by Fast Company, BMG’s pitch is unique a relentless focus on fairness and transparency and service to its artist and songwriter clients.
BMG’s 20 offices across 12 core music markets now represent over three million songs and recordings, including many of the most renowned and successful catalogs in popular music history.
BMG is owned by international media, services and education company Bertelsmann.
Come as you are
As the great Kurt Cobain once said, Come as you are. BMG is committed to providing equal employment opportunities and we celebrate diversity in all forms.
Equal opportunity runs deep in our core value of fairness and we are determined to create a truly inclusive work environment, where everyone can flourish.
If you’re good at what you do, come as you are.
All applicants to BMG will receive equal treatment regardless of age, disability, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
BMG is the proud representative of Kurt Cobain’s publishing catalogue, including the 1992 single Come As You Are’.)
Are you interested? Then send us your application and all the convincing arguments why you are the right person to get this job.
Unternehmen : BMG RIGHTS MANAGEMENT GmbH - Corporate
Job ID : 194021