Service Tech vacancy - North America
Norican Group
Munich, Germany
vor 11 Std.
  • Service Tech vacancy - North America
  • Join the North American team

    Service Technician vacancies

    Published 11 / 14 / 2018 10 : 00 AM

    We are recruiting Service Technicians to join our expanding team throughout the United States

    Main Duties :

  • Build relationships with all customers, exceeding their expectations
  • New equipment installation
  • Equipment upgrades
  • Trouble shoot and repair equipment
  • Inspect equipment to identify all future parts and service needs
  • Tune and optimize equipment performance
  • Represent Norican
  • Be innovative
  • Ability to travel 80-100% of the week
  • Support the sales department
  • Continuous training and certifications on technical knowledge
  • Specific tasks :

  • OEM equipment installations (project management / manage contractors, facility maintenance)
  • Equipment rebuilds
  • Troubles shoot and repair equipment.
  • Complete machine inspection checklists to provide the customer with a list of detailed checkpoints,
  • Parts and Service requirements (current and future)
  • Machine tune-ups, electronic, hydraulic, mechanical to optimize equipment performance.
  • Complete machine protection system checklists, detailed service reports. Review all with the customer during meeting and achieve sign-off.
  • Conduct equipment training classes at customer site.
  • Direct and clear communication with the customers on their specific needs.
  • Personal Characteristics :

  • Highly technically skilled
  • Self assured
  • Excellent communicator
  • Professional experience & background : Minimum Requirements

  • Previous experience working in maintenance / service role
  • Previous hydraulic, pneumatic, electrical and electronics experience
  • Used to working with customers
  • High school diploma and higher education desired
  • Computer literate
  • KPI’s :

    Customer feedback on performance, professionalism, communication skills.

    Location

    Travel to customer sites is essential, we are recruiting throughout North America

    Benefits

    Attractive salary based on experience

    Company vehicle

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