Customer Service Agent (m/f)
Menzies Aviation
Dusseldorf
vor 1 Tg.

The part you’ll play

As the face of Menzies Aviation and the airline you’re representing, you’ll be the sunny start to all sorts of journeys for all kinds of people.

Greeting customers from all over the world, you’ll assist and guide them through every step of their journey through the airport.

From check-in and bag drop, to boarding gates and arrivals, you’ll ensure customers are kept well-informed and are in the right place at the right time.

Following safety, security and airline-specific procedures, you’ll put our customers’ - and their customers’ - needs at the heart of everything you do.

What you’ll need to bring :

Customer and safety focus

A respectful, friendly and supportive approach

Reliability, punctuality and organisational skills

Flexibility and the ability to adapt to changing priorities and situations

What you’ll get in return

You’ll be part of a friendly organisation who values the part their people play. You’ll see that there’s no place like an airport to work in, either.

A unique, fast-paced environment, bustling with people, it’s a world in itself, where every day brings a new experience.

So, you’ll enjoy plenty of variety and development opportunities and you’ll have our full support and training, for the whole of your career journey with us.

Working in an Airside role, to follow aviation security requirements, you will be required to hold a full Airside Security Pass.

To obtain this we will need 10 years' full referencing history, with a Criminal Record Check.

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