Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.

In doing so, we create life-changing innovations that impact billions of lives around the world. Help us to achieve our mission and join our team!

Customer Success : Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings.

To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes.

A Cloud Solution Architect - Engineering ( CSA-E ) in Customer Success is a skilled technical expert who delivers proactive services to help customers plan, deploy, operate, and optimize their Modern Work solutions.

It is a customer facing advisory role delivering unique value by removing hurdles and accelerating usage of Modern Work solutions.

In this role you will build trusted advisor relationships. You will be the cornerstone for providing technical guidance and leadership for our customers to help ensure their solutions are optimized, healthy and in line with Microsoft best practices.

You will deliver workshops and customer success engagements to accelerate our client’s journey to the cloud. You will contribute to innovation by creating solutions to solve challenges and realize opportunities.

Our team is evolving rapidly to respond to market needs. With that, we would like to hear from people with who like to be challenged, has a strong desire to continually learn and lead our clients on their journey.

The core role requires knowledge across the following technologies / areas :

ENABLE customers for successful Microsoft Modern Work.

EDUCATE customers to strengthen their Microsoft 365, Teams and Management abilities.

MIGRATE existing on premises Workloads to Microsoft 365 and Intune.

INNOVATE with new apps and modernize existing solutions.

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This position is available both Part-time and Full-time.

Responsibilities

The Impact We Expect from You

Delivery (50%)

Deliver Results through Teamwork (25%)

Qualifications

Who we are looking for (Experience Required, Education, Knowledge and Skills)

Education

Fluent German and English language skills required.