At 2,000 employees and growing, and consistently strong financials (NYSE : VEEV), Veeva was named among the top fastest growing public technology companies on Forbes’ annual Fast Tech 25 list.
Webuild innovative cloud solutions for some of the world’s largest pharmas and biotechs, and we need great people like you to make it happen.
Our Culture & People
Our core values are Do the Right Thing, Employee Success, Customer Success, and Speed. We are innovators, collaborators, and thought leaders out to create best-
in-class solutions that help our customers improve and extend human life. It’s genuine, straight-forward, and no fuss.
Veeva has been investing in customer success since the founding of the company. To further these efforts, Veeva is now expanding our Customer Success Management (CSM) team.
We work alongside our product, sales and services teams to help customers achieve even higher levels of success.
The Customer Success Manager will provide strategic guidance to named Veeva CRM customers to increase the value they get from Veeva CRM.
In addition, the CSM team will identify and promote best practices for the management of a SaaS CRM program.
We are looking for members of this team to work with Veeva's most strategic customers across Europe. As a member of the CSM team, you will help to develop the specific strategies, tactics and processes that will make this team truly valuable to ongoing customer success.
To help calibrate the expectations of this team, the Veeva CSM team is not a team of Account Managers that know a little product.
It is a team of strategic consultants that know how to identify areas of improvement and have the consulting background to be able to drive progress.
Successful candidates have Veeva or salesforce.com CRM related consulting experience (delivery / implementation).
Nice to Have
We don’t accept candidates from recruiters or placement agencies. If you have a candidate interested in Veeva, they should apply directly below or at careers veeva.
com. For more information regarding this policy click .