Business Operations Manager – Supply Chain, EMEAP (mf/d) Moen
Delkenheim, Wiesbaden,Germany
vor 3 Tg.


At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world in nutrition, diagnostics, medical devices and branded generic pharmaceuticals that create more possibilities for more people at all stages of life.

Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

In Germany, Abbott has more than 3,000 employees working in manufacturing, research and development, logistics, sales and marketing.

They are located at Abbott s German headquarters in Wiesbaden and its sites in Hannover, Neustadt am Rübenberge, Wetzlar, Eschborn and Witten.

Alere in Cologne and Jena is now Abbott.

Abbott Diabetes Care (ADC) is looking for a

Business Operations Manager Supply Chain, EMEAP (m / f / d)

Responsibilities :

  • Support Director Business Operations in the run operation of our central service provider with its locations and the local operations
  • Execute requirement definition in a team and project management for SCM improvement projects such as Operations excellence, quality standards, forecasting, staffing
  • Initiate and drive projects to achieve customer satisfaction in all areas
  • Investigate any service level discrepancies and takes corrective action to ensure continuous process improvement
  • Be actively involved in innovation and change projects with different functional teams in globally, on area or within countries
  • Build and maintain strong cooperation with External 3rd Parties and Countries
  • Analyze and improve all aspects of customer-experience / journey to ensure and increase customer satisfaction through dashboards, KPI’s, etc.
  • Analyze and improve existing processes and implement new (smart and lean) processes if and where appropriate
  • Shape the SCM infrastructure and IT landscape of the future with our delivery partners
  • Maintain customer satisfaction levels by providing problem-solving resources and root-cause analysis
  • Actively execute with countries forecasting and budget process
  • Your profile :

  • Post graduate diploma or University degree and / or adequate degree and on-the-job business exposure with a minimum of 6 years work experience
  • Proven project management and organizational skills
  • Team-player who takes on accountability and enjoys connecting with people in an international team
  • Excellent communicator
  • Experienced in service provider governance
  • Experience in cross functional cooperation with logistic, quality, procurement and demand planning teams
  • History in developing programmes to develop and improve processes and quality in SCM
  • Fluent in German and English; other European language is a plus.
  • Travel up to 40%
  • Experience in a mass market environment is a plus
  • Experience in use of Salesforce CRM or similar products is a plus
  • Abbott Germany has a range and variety of jobs on offer in a positive and dynamic environment that allows you to maintain a healthy work-

    life balance. We provide development opportunities as part of our comprehensive Talent Management Program. Your contribution to the company’s success will be rewarded with a competitive salary package.

    We offer comprehensive benefits to suit the lifestyles of all our employees, from a retirement plan that is far above market average, a save-

    as-you-earn program, to educational scholarships for children, and health management initiatives for staff and their dependents.

    Do you like the sound of this job and think you’ve got what it takes? Then send us your CV today. We look forward to receiving your application.

    Discover why candidates choose a career with Abbott in Germany.

    JOB FAMILY : Customer Service

    DIVISION : ADC Diabetes Care

    LOCATION : Germany >

    Germany >

    Wiesbaden-Delkenheim : G01


    WORK SHIFT : Standard

    TRAVEL : Yes, 50 % of the Time


    Not Applicable


    Not Applicable

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