Third Party Logistics Account Manager (m/w/d)
Amazon
Duisburg , DE
vor 5 Tg.

DESCRIPTION

We are Amazon; we pioneer.

Since opening our virtual doors in 1995, we’ve been pushing the boundaries of possible further and further.

Our entire business works hard to delight our customers from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional.

That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still.

We’re aiming to become the most customer-centric company on Earth.

As a Last Mile Logistics Account Manager (m / w / d) you will develop strong commercial relationships with our last mile delivery partners across multiple sites.

This task includes actively managing capacity and performance of these delivery partners as well as supporting the selection and negotiations with these companies to ensure the best quality and prices for Amazon’s customers.

You will work with our partners to improve compliance, productivity, safety, driver engagement and customer KPI’s.

The post holder will lead significant change and design creative solutions to complex problems. This will require a very curious, analytical approach and always use data to quantify your decision making.

The ideal candidate requires strong experience in the transportation / 3rd party logistics industry or a similar fast-paced logistics / distribution environment as you will be responsible for :

  • Proactively managing the relationship to last mile suppliers
  • Securing and controlling last-mile capacity through data driven management of last-mile suppliers
  • Improving driver experience and engagement
  • Managing performance and quality figures and statistics
  • Responding to quality / performance challenges with appropriate action plans
  • Selection and growth of suppliers in your region for both new and existing business
  • Negotiating and reviewing rates of our partners
  • Supporting the Senior Manager to grow the network as required
  • Supporting Delivery Operations when required, incl. as a senior escalation point
  • BASIC QUALIFICATIONS

  • We re building cross functional teams and accept a variety of qualifications such as Bachelor's degree or equivalent in different fields (preferably logistics, engineering, economic sciences or similar)
  • Experience in new business development, sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position.
  • Experience in operational key account management and the related service performance
  • Working experience in logistics and transportation
  • Excellent relationship management and communication skills (verbal & written) in both German and English
  • Confident and skilled in using Microsoft Office applications (Outlook, Excel, Word)
  • Willing to travel domestically >
  • PREFERRED QUALIFICATIONS

  • Experience in dynamic or start up type environment is a plus
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