What You'll Do
The Technical Leader (TL) is responsible for the support and delivery of services for Cisco’s Customer Experience (CX) Customers.
In that position you will perform and drive architectural, design and integration engineering for complex network infrastructure solutions.
CX TLs assist customers with tool selection and advice about strategic direction including tools and network management systems.
TLs identify and document network / security design and architecture best practices.
CX TLs align and drive work and initiatives with the focus on customer's business strategy, objectives and outcomes. TLs are expected to present overall status of projects and deliverables to their customers as part of Project meetings or Quarterly Business Review meetings.
TLs will demonstrate and generate applicable technical, standard methodologies, and white papers.
TLs have the responsibility for driving regional CX projects and customer requested project initiatives. They will actively lead complex datacenter, network, security, and collaboration design, performance engineering or problem resolution projects.
TLs solve complex, multi-functional technical issues that cross boundaries over many disparate products and technologies.
Other Objectives :
Who You'll Work With
The CX Germany Delivery Team helps customers optimize their network investment and speed adoption and migration of advanced technologies.
We are part of a worldwide organization within Cisco CX that provides Cisco's customers and partners with a suite of professional engineering support offerings to achieve a high-
performance network for the next generation of network applications. This position will focus on the European market, covering mainly Enterprise, Commercial and Public Sector customers in Germany.
Must have skills
o Switching : VLAN, STP, VTP, VXLAN
o Routing : BGP, OSPF, ISIS, MPLS, LISP
o Multicast : IGMP, PIM, MSDP
o Security : VPN, IPSEC etc.
o ISE or ACS
o Cisco Prime Infrastructure
o CCIE R&S, SP or Security is highly preferred or equivalent skill
o Knowledge of programming and / or scripting languages such as Python, Tcl, Perl, C or Java would be highly preferred
WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re old (30 years strong!) and only about hardware, but we’re also a software company.
And a security company. A blockchain company. An AI / Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects.
No other company can do what we do you can’t put us in a box!
But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.
We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are.
Passion for technology and world changing? Be you, with us!