Technical Leader Routing & Switching - German speaking
Cisco Systems, Inc
Eschborn, Hessen, Germany
vor 4 Tg.

What You'll Do

The Technical Leader (TL) is responsible for the support and delivery of services for Cisco’s Customer Experience (CX) Customers.

In that position you will perform and drive architectural, design and integration engineering for complex network infrastructure solutions.

CX TLs assist customers with tool selection and advice about strategic direction including tools and network management systems.

TLs identify and document network / security design and architecture best practices.

CX TLs align and drive work and initiatives with the focus on customer's business strategy, objectives and outcomes. TLs are expected to present overall status of projects and deliverables to their customers as part of Project meetings or Quarterly Business Review meetings.

TLs will demonstrate and generate applicable technical, standard methodologies, and white papers.

TLs have the responsibility for driving regional CX projects and customer requested project initiatives. They will actively lead complex datacenter, network, security, and collaboration design, performance engineering or problem resolution projects.

TLs solve complex, multi-functional technical issues that cross boundaries over many disparate products and technologies.

Other Objectives :

  • You will provide planning, designing and implementation services to Cisco’s customers
  • You will lead complex network migrations projects from Cisco to Cisco or any competitive platforms to Cisco
  • You will deliver migration plans, with a thorough understanding of network, customers change management processes, migration processes and related dependencies
  • You will work closely with the project manager on the engagement to ensure compliance to set processes, weekly progress and status checks, ongoing communications and meetings and drive technical leadership and solutions & deliverables discussions with the customers.
  • As a primary technical contact, you will provide consultative, proactive and / or reactive support for Cisco Business Critical Services
  • You will work independently, with minimal guidance and direction from manager and you will determine best approach to accomplish work
  • You will mentor, coach and guide other consultants and engineers on the project to enable them for delivery
  • You will assure that the most complex customers’ problems across a broad range of technologies as necessary for any client are properly and quickly resolved
  • You will ensure preventative measures are recommended and identified
  • Who You'll Work With

    The CX Germany Delivery Team helps customers optimize their network investment and speed adoption and migration of advanced technologies.

    We are part of a worldwide organization within Cisco CX that provides Cisco's customers and partners with a suite of professional engineering support offerings to achieve a high-

    performance network for the next generation of network applications. This position will focus on the European market, covering mainly Enterprise, Commercial and Public Sector customers in Germany.

    Must have skills

  • You have BS or equivalent and 10+ years of relevant experience
  • You have demonstrated consulting skills and customer facing experience which should include working with the Senior Leadership Team where required and other customer teams
  • You possess in-depth Routing & Switching knowledge and have experience with Cisco components that can deliver these capabilities
  • You have strong background in data networks and a good understanding of key technologies and protocols found in LAN, WAN, Data Center, WLAN and related security technologies
  • You have in-depth knowledge of designing and implementing complex network solutions
  • You can define service models and use cases in close collaboration with other teams. You are able to analyze networking services requirements
  • You know network management, network availability, and capacity management
  • You are willing to travel around 25-35%
  • You are fluent in English spoken and written and have good German language skills level C1+
  • Desired skills

  • SDN related knowledge is highly preferred especially with Cisco technologies : ACI, DNA, SDA, SD-WAN
  • Strong knowledge and expertise with below Cisco’s products and technologies :
  • o Switching : VLAN, STP, VTP, VXLAN

    o Routing : BGP, OSPF, ISIS, MPLS, LISP

    o Multicast : IGMP, PIM, MSDP

    o QoS

    o Security : VPN, IPSEC etc.

    o ISE or ACS

    o Cisco Prime Infrastructure

    o CCIE R&S, SP or Security is highly preferred or equivalent skill

    o Knowledge of programming and / or scripting languages such as Python, Tcl, Perl, C or Java would be highly preferred

    Why Cisco

    WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

    We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re old (30 years strong!) and only about hardware, but we’re also a software company.

    And a security company. A blockchain company. An AI / Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects.

    No other company can do what we do you can’t put us in a box!

    But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

    Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.

    We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

    So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are.

    Passion for technology and world changing? Be you, with us!


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