Salesforce Business Analyst (f/m/d)
MHP
Frankfurt am Main
vor 1 Tg.

Tasks

Join our growing Salesforce Competence Center and be part of growing Salesforce expertise at one of leading automotive consulting company : MHP A Porsche Company.

We are seeking innovative and passionate professionals with a combination of business understanding and technical affinity, who share our vision to innovate in the area of Customer Experience.

MHP advises at the highest level to deliver outstanding services in area of process and IT consulting. Thanks to our many years of experience, our customer trust us as process and IT supplier.

Work in an open and collaborative environment to shape the future of automotive customers with salesforce clouds solutions as following :

  • Sales Cloud
  • Service Cloud
  • Marketing Cloud
  • Community Cloud
  • Commerce Cloud
  • Integration Cloud
  • Tasks :

  • Become a subject matter expert in terms of delivering Salesforce solutions
  • Become customer facing interface advising customer on implementation of challenging projects in terms of estimation, feasibility assessment and best practices
  • Guide and enforce delivery best practices in projects
  • Work closely with Delivery Managers, Architects and Developers to deliver success stories
  • Be involved in further development and implementation of MHP’s salesforce consulting portfolio
  • Qualifications

  • 3+ years of experience in developing Salesforce technology solutions or 5+ years in delivering IT projects
  • Certified in 3+ certifications like Advanced Administrator / Sales Cloud Consultant / Service Cloud Consultant / Community Cloud Consultant / Marketing Cloud Consultant
  • Proven ability to design, optimize and integrate business processes via technology
  • Experience in delivering salesforce standard and customized solutions (Classic and Lightning Experience)
  • Previous customer facing and facilitation experience
  • Experience with professional services organization
  • Proficient language skills in German and English
  • Automotive industry knowledge is a bonus
  • Knowledge in areas of Marketing, Retail, or Commerce is a bonus
  • Previous experience as project manager, scrum master, product owner is a bonus
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