Global Xpend TR - Reporting Analyst
Sandoz International GmbH
PLS NBS Hyderabad, AP MarketingRegular
vor 11 Tg.


Global Xpend TR - Reporting Analyst

Job Description

As the Global Xpend Transparency Insights Specialist - you will have to

  • Primary responsibility is to manage the development of dashboards and KPIs to for management reporting and insight into the data
  • Develop specialist knowledge on all reportable spend data, providing consultative support to the Affiliates and contribute to the execution of transparency processes and practices.
  • Give feedback on data issues to relevant Affiliate.
  • Working with the team of other data analysts and managers, support affiliates with specific data and system process questions
  • Work with other teams in Novartis (customers, IT, Finance and sourcing) to ensure data completeness and resolve issues
  • Handle, respond and process requests and queries in relation to system functionality, problems / issues identified, request for support and training, etc.
  • Facilitate problem resolution through coordination and escalation, monitor assigned problems to ensure adequate and timely resolution.
  • Identify, analyze and documents problem trends

  • Diagnose and identify nature and criticality of requests, able to apply guidelines as applicable.
  • Develop data validation methods including automatic checks and data review processes to be adopted by Affiliates to accelerate the report approval process.
  • Act as the first point of escalation for data & reporting related issues, provide analytical support handling complex support issues.
  • Effective implementation & tracking of service adoption metrics
  • Strength of customer relationships and high levels engagement
  • Customer satisfaction scores meet defined targets
  • Timely, accurate and complete disclosure of Transfer of Values for customers
  • Minimum requirements

  • Bachelor's degree in Business Management, Information Management or related field
  • 2-6 years’ prior experience as Data and / Process analyst; preferably with finance and data management support exper Fluent in English
  • Proficient in Qlikview & Reporting
  • Strong interpersonal, customer relationship management, influencing and negotiation skills
  • Preferable to have experience of the Global Transparency Codes
  • Good knowledge of the Finance data and tools like SAP BI, FICO & MM.
  • Strong Excel and SQL skills preferable
  • Highly self-motivated and able to work effectively with different divisions and senior stakeholders
  • Strong business results-focus & with proven ability to plan, reassess priorities in order to meet tight deadlines
  • Demonstrated experience in translating global processes into workable
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