CSR
Addison Group
Chicago Region
vor 6 Tg.

Are you looking for a growth opportunity within a reputable company with a positive work environment? Our client is looking for a Customer Service Representative to join their team.

Please contact us today to discuss this opportunity!

Job Responsibilities

  • Customer Service Representative is responsible for developing relationships with customers to coordinate all aspects of service
  • Customer Service Representative is responsible for handling the entire business process from order receipt to product delivery for key customer accounts
  • Customer Service Representative is responsible for assessing complex situations and make recommendations for resolution
  • Customer Service Representative must maintain client files, contracts and correspondence
  • Customer Service Representative prepares invoicing and billing information
  • Customer Service Representative enters and updates information in a customized company database
  • Customer Service Representative is responsible for interfacing with multiple departments to assure that project completion deadlines are met
  • Requirements

  • Customer Service Representative must have proven experience thriving in a team oriented environment
  • Customer Service Representative must possess a minimum of two years office work experience including customer facing experience
  • Customer Service Representative must have proficiency in Microsoft Office, specifically MS Excel
  • Customer Service Representative must have experience using a CRM, preferably SAP
  • Customer Service Representative must possess excellent verbal and written communication skills
  • Why choose Addison Administrative & HR?

  • Pay : We negotiate high salaries using US Bureau of Labor Statistics
  • Benefits & Bonuses : You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
  • Permanent Employment : Many of Addison’s Administrative job openings lead to potential permanent employment
  • Connections : You connect directly with hiring managers from renowned organizations
  • Options : You are presented multiple employment options near your home
  • Professional Development : You are provided hiring process advice, resume revision, and employment term negotiation
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