Our company is looking for several
Financial Customer Service Agents - UK Market (m / f / d)
in full-time or part-time in Berlin
We are hiring in spite of COVID-19!
We are still growing and looking for you.
To get to know you, we are well-prepared : The application process is completely digitalized. Job interviews and meetings will be held via Microsoft Teams, Whatsapp or classic phone calls until further notice.
In addition, our recruiting team will support you in word and deed with technical challenges within the application process.
We are also well-prepared for the time after your successful recruitment : Digital familiarization, online training and home office support are a matter of course.
Apply now! Innovate yourself.
You will be responsible for :
Excellent advice and support for our customers on all product-related issues
Answering customer enquiries via the communication channels telephone and e-mail
Identify and report any potential for product improvement to your team leader
Cooperative collaboration with other team members with different cultures and mentalities
What we are looking for :
Excellent communication skills, both spoken and written
You speak English at a native level
Work experience in professional customer service or in the commercial sector is a plus
A strong service and solution-oriented mindset
Independent work and flexibility
Empathy and the ability to listen actively
We offer you :
Our salary includes attractive additional benefits - if you develop yourself and your skills, your salary will also develop.
Our attractive salary model rewards your knowledge acquisition already after the initial training.
But that is not all :
In addition, you will receive a number of benefits that not only improve your income, but also make your work fun!
High flexibility : To make sure your private life is not overlooked, we support you with flexible working time models - full or part time flexitime.
Attractive additional benefits : In addition to the fixed salary, employees enjoy a contribution to the success of the Group and company as well as an allowance for capital formation benefits.
Basic provisions : We offer free fruit baskets and water dispensers for your daily supply at work.
Diverse opportunities for development : We offer a wide range of internal training offers, as well as personal e-learning options - including at home.
Strong sports options : We offer discounts for local fitness studios and hold company runs, in which we participate as a team.
Healthcare : With the help of our in-house social services and our own company physician, we look after your health.
New opportunities : Even as career and lateral entrants, you will get the opportunity to be inducted in a wide range of tasks.
Open corporate structure : We support diversity in the company - in every regard. For example, we promote an open working environment for all employees with our LGBTIQ network be.queer’.
Great prospects : In a dynamic and at the same time future-proof working environment with prospects for promotion, you will get a limited employment contract with the possibility of permanent employment.