Lead Customer Experience Office / Customer Experience Manager NAFTA (f / m / d)
Infosys Automotive and Mobility GmbH & Co. KG
Germany / USA - Portland
Today, the corporate landscape is dynamic, and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.
At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together.
Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.
In the role of Lead Customer Experience Office / Customer Experience Manager NAFTA you will interface with key stakeholders and apply your technical proficiency across different stages of the Solution Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design.
You will play an important role in finding IT solutions for the customer(s).
In addition, you will be the customer's first point of contact for all matters related to this customer relationship.
You will be part of a learning culture where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include :
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.
We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.
Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.