Head of Consumer Electronics Protection – Northern Europe (m/w/x)
vor 16 Std.

Position details

Department : Consumer Electronics & LegalProtection Business Line

Location : Cologne, Germany Overview of the position

AXA Partners is a key vehicle of AXA Group new strategy,with a clear and reinforced mandate from the Group to distribute innovationdeveloped in the broader ecosystem in the AXA Group, and provide services andspecialized & global insurance to AXA and partners.

AXA Partners is articulated around 3 GlobalBusiness Units (Services & Assistance, Specialized Insurance, and Credit& Lifestyle Protection), and the Sales & Distribution dimension(Geographies & Marketing and Distribution), supported by five supportfunctions.

Launched in 2017, the Consumer Electronics & Legal Protection BusinessLine (CEP BL) is a key pillar of AXA Partners’ Specialized Insurance BusinessUnit.

It is also expected to be the main source of growth revenue for AXAPartners for the coming years.

The head of Consumer Electronics for Northern reports is a newly createdrole. You will be reporting directly to the Global Head of Consumer ElectronicsProtection Product and have a dotted line to the local CEO based in Germany.

Germany will be the primary focus and Belgium will also be part of yourgeographical remit.

Core responsibilities

As the local representative of the Central Business Line team for NorthernEurope, you will be responsible for ensuring the complete preparation,production, processing, launch and implementation of new Consumer ElectronicsProtection (CEP) products within and under company s underwriting governance(especially its procedures and processes).

You will also be responsible formonitoring and evaluating the product during its lifecycle, when designing andtaking necessary corrective actions.

You will be strongly involved in the presales process in order to supportlocal Sales team by bringing product expertise and strong CEP overall marketknowledge (retailers, telcos, competitors, aftersales service process, TPA,Servicing companies) in order to strengthen sales pitch and gather theconditions / data to properly answer tender or build a robust proposal.

You will implement and steer aproper cross functional project mode to define the deal operating modelinvolving Sales & Marketing, Underwriting, Operations & NW departments,TPAs and AXA entities.

You will actively coordinatethe business profitability monitoring involving Finance, Technical Excellence,Operations and central Underwriting departments.

You will also support AXAPartners Consumer Electronics Product central team in answering tenders and newproduct development and implementation.


Experience and Skills

  • Strong and proven ConsumerElectronics Protection product expertise in both mobile phone insurance and / orextended warranty to cover White / Brown / Grey goods
  • Deep know-how of theConsumer Electronics Protection market & players (Retailers, Telcos, TPA,Broker, Servicing & Repair companies, etc.)
  • Effective experience ininsurance / brokerage for those type of coverage
  • Proven commercialexperience and orientation, when focusing on underwriting / product developmentand implementation of insurance products
  • Effective experience in dotted line management and strong ability to manage by influence
  • Business acumen proven in international environment
  • Achiever with strong goal orientation
  • Ability to work independently and navigate an international matrix organization and interact with key / seniors stakeholders
  • Fluent in both German and English.
  • About AXAAXA Group is the worldleader in insurance and asset management. We protect and advise our clients atevery step in their lives, by offering products and services which satisfytheir needs in the areas of insurance, personal protection, saving and assetmanagement.

    AXA is the leading insurance brand worldwide, with over 100 millionclients. We are transforming from payer to partner for our client, with astrong focus on risk prevention.

    Our mission : Empower people to live a better life.

    Our values : Customer First, Courage, Integrity and One AXA.

    AXA Partners is an AXAtransversal business unit offering a wide range of solutions in assistanceservices, travel insurance and credit protection.

    AXA Partners’ role is also to implement innovative solutionsemerging from the AXA Innovation unit.

    Our mission is to help our Corporate clients to enrich theircustomers’ experience, with more than 9,000 employees at their service anywhere,anytime.

    What We Offer

    By joining AXA Partners, youwill work in a responsible company, which offers a real culture of expertise& diversity. Our focus is on accelerating the development of everyone’sskills, whilst offering attractive and competitive compensation andopportunities for professional development and growth.

    Additionally, atAXA, we work to make a real difference to people - when amazing things happenand when we create opportunities for a better life, the feeling of pride isextraordinary.

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