Technical Writer (m/w/f)
Worldline
Aachen, Nrth Rhine Westfalia, DE
vor 1 Tg.

About Worldline

Worldline Euronext : WLN is the European leader in the payments and transactional services industry and #4 player worldwide.

With its global reach and its commitment to innovation, Worldline is the technology partner of choice for merchants, banks and third-party acquirers as well as public transport operators, government agencies and industrial companies in all sectors.

Powered by over 20,000 employees in more than 50 countries, Worldline provides its clients with sustainable, trusted and secure solutions across the payment value chain, fostering their business growth wherever they are.

Services offered by Worldline in the areas of Merchant Services; Terminals, Solutions & Services; Financial Services and Mobility & e-Transactional Services include domestic and cross-border commercial acquiring, both in-store and online, highly-secure payment transaction processing, a broad portfolio of payment terminals as well as e-ticketing and digital services in the industrial environment.

In 2019 Worldline generated a proforma revenue of 5.3 billion euros. worldline.com

The Opportunity

In the field of authorization within Worldline, we are looking for an application for the following tasks :

  • Creation and maintenance of documentation for software solutions for processing electronic payments based on the Atos Worldline Family Worldline Pay
  • Creation and maintenance of System Manuals and Documentation
  • Creation and maintenance of Project Documentation and Test Books
  • Creation, maintenance and support for the central knowledge base in Confluence for the whole department
  • Creation, maintenance and support of presentations for training purpose
  • Your qualification :

  • University degree (master / bachelor) in computer science or engineering
  • Analytical procedure and abstraction
  • Good to very good knowledge of English
  • High motivation and efficiency
  • Very good communication skills
  • Strong attention to detail in order to maintain and improve the quality of the documentation.
  • Ability to understand technical information
  • Ability to collect information from different people / teams / sources
  • Ability to write well-structured and easy-to-understand documentation
  • Ability to review and edit documentation for completeness, style, and accuracy, which includes correcting documentation built by other colleagues whose first language is not English
  • Ability to meet deadlines and help others meet them
  • Good knowledge of MS office (Word, Excel, PowerPoint)
  • Optional but a major plus :

  • First work experience in IT services and software development, preferred in the area of electronic payment
  • Experience with tools like Confluence, SharePoint, MS Visio, Eclipse, Doxygen, JIRA
  • Basic knowledge of HTML
  • Some programming knowledge would be beneficial
  • German knowledge would be beneficial
  • More reasons to join us

    The requirements are balanced by a whole range of advantages . For example, an economically secure employer with sophisticated working conditions and being a member of two international teams in which supportive and respectful interaction is practiced.

    We are looking forward to a long-term partnership with you and offer you exciting development perspectives within your function or in other internal business areas.

    We are happy to receive applications from reliable, proactive and communicative personalities .

    In addition to joining a global leader in digital transformation, you can also expect an excellent range of benefits.

    What’s more, we really value Innovation, Cooperation, Excellence and Empowerment. These values are reflected on our daily work.

    This is the core of our organization. At Worldline our top priority is to engage, encourage and develop you to help you improve your potential.

    In fact, we have comprehensive training and development programs in place demonstrating our dedication to developing your career.

    Our success comes from strong skills, new insights, diverse points of view and the energy of all people from Worldline. Not only do they represent the Heart and Face of our company, they are also key players in our success.

    We make leading our talents a major asset in the success of our business.

    Worldline is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics.

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