At Zendesk, we get excited about building software that delivers the ultimate customer experience. Your favorite brands (like Airbnb, Uber, Slack, and Disney) use our products to engage you as a customer, and we lead the industry with breathtakingly simple software.
And we’re constantly innovating no really, we can’t wait to outdo ourselves in the near future.
About the team
On the mobile engineering teams, we power customer engagement in some of your favourite apps, via our, present in thousands of apps used by millions of users.
We also deliver the best customer experience for agents using our, which enables delivering customer support and engagement on the go, as well as thethat helps the salesperson to work on the move.
At Zendesk, we truly believe that to build a great product you have to have great people.
We enjoy working with other learning-focused people who care about both the customer and the code they write. We value collaboration, high-quality work and frequent releases.
We like and use agile processes and believe that pragmatism always triumphs over dogmatism. We are all responsible for our product and enjoy the impact we have by improving it.
As an engineer in our team, you will be responsible for designing, implementing and maintaining new features, making sure our stack is up to date and keeping our users happy.
You will be deeply involved in the technical details of building robust user experiences and collaborate with other engineers, product managers, testers and designers.
What we use : Swift, Core Data, SwiftLint, Native UITests, Github Workflows, Fastlane, Firebase, GitHub Actions, Twilio Programmable Voice SDK
Strong Swift programming skills
Core Data skills or motivation to learn!
Solid understanding of iOS development
Experience writing Unit & Instrumentation tests
Innate desire to ship things and make an impact
High customer empathy and focus on the value delivered to clients
Ability to work with high autonomy and taking ownership of your work
Eagerness to learn tons of new things
Nice to have
Objective-C experience is welcome
What we offer
A chance to work on products delivering real value to businesses
Ownership of the projects you work on
Team of open-minded, experienced and helpful people
Opportunity to learn in different ways development fund, book clubs
Working with leaders that care about you
Competitive salary and generous stock options program
And everything you need to do your job effectively :
Flexible working hours.
Professional development funds
Comfortable office (currently fully-remote, but our team is working on the new office to be ready in 2021), daily catered breakfasts and lunches.
is hiring for this position.
At Zendesk, we believe that every great customer relationship stems from a conversation. So we built a customer service software company that designs solutions to foster better customer relationships.
From large enterprises to startups, powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition.
Zendesk serves more than 160,000 customers across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide. Learn more at .
We believe in service. about how we provide support to our local communities with volunteering, grants and product donations.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.
We are an AA / EEO / Veterans / Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law.
If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
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