Customer Service Representative $16.00 / HR
Are you looking for an opportunity with a great company? One that offers excellent training and great professional work experience.
If so, please apply to be considered for this excellent opportunity!
Location : Woodridge, IL
Compensation : $16.00 Hour
Hours vary and must be available to work 1-2 weekend days a month!
Job Responsibilities :
Provides information about products, services, account information, and order-status, takes orders, addresses questions or concerns, and maintains customer profiles
Resolves service or billing issues by exchanging merchandise, refunding payment and adjusting bills accordingly
Makes a record of all customer interactions and transactions by recording details of inquiries as well as the action taken to resolve the matter
Contacts customers in response to inquiries or to notify them of claim investigation results and any order adjustments and performs address verification (AVS) as warranted
Refers unresolved customer issues to designated departments for further investigation
Confirms that appropriate changes were made to resolve customer concern
Job Requirements :
2+ years of previous customer service experience or administrative experience or retail past
Strong MS Office skills
Strong communication skills, both verbal and written
Desire to work with an excellent team in a fast-paced environment
Bilingual skills a plus
Why choose Addison Administrative & HR?
Pay : We negotiate high salaries using US Bureau of Labor Statistics
Benefits & Bonuses : You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
Permanent Employment : Many of Addison’s Administrative job openings lead to potential permanent employment
Connections : You connect directly with hiring managers from renowned organizations
Options : You are presented multiple employment options near your home
Professional Development : You are provided hiring process advice, resume revision, and employment term negotiation