Customer Service Representative

Addison Group

Schaumburg Region

vor 5 Tg.

IND 001-002

Customer Service Representative $16.00 / HR

Are you looking for an opportunity with a great company? One that offers excellent training and great professional work experience.

If so, please apply to be considered for this excellent opportunity!

Location : Woodridge, IL

Compensation : $16.00 Hour

Hours vary and must be available to work 1-2 weekend days a month!

Job Responsibilities :

Provides information about products, services, account information, and order-status, takes orders, addresses questions or concerns, and maintains customer profiles

Resolves service or billing issues by exchanging merchandise, refunding payment and adjusting bills accordingly

Makes a record of all customer interactions and transactions by recording details of inquiries as well as the action taken to resolve the matter

Contacts customers in response to inquiries or to notify them of claim investigation results and any order adjustments and performs address verification (AVS) as warranted

Refers unresolved customer issues to designated departments for further investigation

Confirms that appropriate changes were made to resolve customer concern

Job Requirements :

2+ years of previous customer service experience or administrative experience or retail past

Strong MS Office skills

Strong communication skills, both verbal and written

Desire to work with an excellent team in a fast-paced environment

Bilingual skills a plus

Why choose Addison Administrative & HR?

Pay : We negotiate high salaries using US Bureau of Labor Statistics

Benefits & Bonuses : You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses

Permanent Employment : Many of Addison’s Administrative job openings lead to potential permanent employment

Connections : You connect directly with hiring managers from renowned organizations

Options : You are presented multiple employment options near your home

Professional Development : You are provided hiring process advice, resume revision, and employment term negotiation

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