Key Account Manager - SydneySydney, Australia
Quandoo GmbH
Berlin, Germany
vor 5 Tg.

Company Description

Founded at the end of 2012 in Berlin, we have developed into the fastest growing restaurant reservation platform globally.

In less than 6 years, Quandoo has expanded into 12 countries and has seated more than 170+ million diners in 17,000+ restaurants.

Quandoo’s technology-enabled marketplace equips both restaurants and diners with the necessary tools to elevate dining out as we know it.

What we do

Quandoo is transforming the world’s dining out experience. Diners can discover restaurants through a seamless reservation system that’s integrated with channels like Google Maps, Instagram and WeChat.

For restaurateurs, Quandoo improves efficiency and maximises revenue using customised restaurant technology and powerful digital marketing.

Quandoo is a pioneer in the technology-driven landscape and is set to become the world’s leading marketplace for dining out experiences.

Our global mission is to connect guests and restaurateurs while creating an international workplace allowing our employees to progress and grow in their personal careers.

A multitude of different nationalities and cultures enable an inspiring and creative working atmosphere.

We empower our employees to take on responsibilities and develop their skills while working together on building revolutionary products.

Job Description

  • Do you want to work for an iconic market leader?
  • Positive culture and work with a great team
  • Huge growth opportunities
  • Full time position Monday Friday 9am-6pm
  • Based in Bondi Junction
  • Candidate must be located in Sydney and able to work full time in Australia
  • This is a challenging role with lots of variety in this people oriented company where you will play a leading role in helping them to grow our presence in the Australian marketplace and maintain our competitive advantage.

  • Contributing to the company’s operational processes including the optimization of the on-boarding process for all signed partners
  • Onsite product implementation of the Quandoo operating system, as well as leading customer & employee training sessions
  • Co -ordinate day to day activities carried out by the account management team as well as monitoring the workings of various departments in the organization (e.
  • g.alignment between sales and operations)

  • Maintain ongoing business relationship and provide technical support / troubleshooting services to our customers
  • Upselling of Quandoo products
  • Proactively assist customers to increase online sales through Quandoo
  • Working closely with marketing, sales, and operations to deliver maximum restaurant loyalty
  • Maintaining and increasing revenue from merchant base
  • To be successful for this role :

  • Minimum 2 years of account management experience (in F&B or hospitality industry a major plus)
  • Or 2 years of reservation management experience in F&B industry
  • Team player
  • You can work independently and under tight deadlines, define priorities, and respond quickly when faced with new and complex tasks
  • Excellent communication and presentation skills
  • Fluent in English (any additional languages a major plus)
  • Computer literate
  • What we are offering :

  • Opportunity for career advancement and extraordinary international career perspectives.
  • Comprehensive training at an individual, regional, and corporate level.
  • Become part of a successful international team, working in a dynamic and friendly working atmosphere.
  • Competitive salary package.
  • Note : Only applicants who are short-listed will be contacted. Applicants must have the right to live and work in this location to apply for this job.

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