Online Chat Advisor German Speaker
City : Lisbon
Job : Customer Advisor
Sector : Travel and Tourism
Join our team in one of the most fast-growing and exciting start-ups in the American Tourism industry!
Your future project
As an Online Chat Advisor Lisbon , Portugal, you will :
Assist customers with their last-minute bookings mainly through chat.
Use your creativity and intuition to help undecided customers choose from the range of hotels in the Americas, Europe, and Australia.
Provide excellent customer service by managing expectations and claims in a very positive, polite and diplomatic way.
We are looking for
Native or Proficient German and fluent English (minimum level B2)
Excellent communication skills coupled with empathy and team spirit
Good writing skills are mandatory
Availability to work in night shifts
Previous experience in Customer Service or a tourism representative is a plus
For non-EU residents, it is mandatory to have a valid work permit
We offer you
Competitive wages (14 monthly payments per year)
Health insurance with a dental plan (after 6 months contract)
Relocation package - up to three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket up to 400€.
Life at our company
Work with adventurous people from over 15 nationalities
Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
We promote inter-company mobility to work at any of our sites around the world.
New and modern office located where the action is : Lisbon- Portugal.
Ready to take up the challenge?
Join our team and show off your talent!
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