HII- Mission Technologies is seeking a Systems Administrator (Client Systems Technician) to support our customer, US Air Forces in Europe (USAFE) and US Air Forces Africa (AFAFRICA) at Ramstein, Germany.
The Computer Systems Administrator provides computer systems maintenance and repair. Diagnoses and resolves hardware, software, ﬁrmware and network problems.
They will conﬁgure, maintain and upgrade devices, network hardware and software equipment, and other associated automation equipment.
Essential Job Responsibilities
Maintains smooth operation of multi-user computer systems, including coordination with network administrators. Duties may include setting up administrator and service accounts, maintaining system documentation, tuning system performance, installing system wide software and allocating mass storage space.
Must interact with users and provide evaluations of vendor products. Will provide recommendations on purchases of hardware and software, coordinate installations and provide backup recovery actions.
Develops and monitors policies and standards for allocation related to the use of computing resources.
Support the acquisition, planning, integration, implementation, and accreditation of a speciﬁed systems supporting Intelligence Surveillance Reconnaissance (ISR) for the USAFE-AFAFRICOM Director of Intelligence.
Coordinates installation and operation of systems with the Intelligence Directorate IT staﬀ, ISR planners, and external ISR system program oﬃces
Provides system administration / maintenance Tier 1 and Tier 2 support based on industry and Air Force standards, support clients for all system problems and anomalies.
Support trouble tickets submitted via the appropriate ticketing system.
Assist Information Systems Security Manager (ISSM) and Information Systems Security Oﬃcer (ISSO) in providing systems security management, technical analysis, and documentation support.
Administer user accounts, ﬁle permissions, and print queues supporting ISR customers on NIPR / SIPR and JWICS domains within USAFE-AFAFRICA Directorate of Intelligence
Load and conﬁgure software packages, updates, and patches to NIPR / SIPR systems / laptops within secured facilities to ensure required compliance.
Provide technical support to include : troubleshooting user operating problems, application problems, system conﬁguration issues and malfunctions, and network operating problems
Perform software maintenance comprised of : running utility software, isolating client, server, or peripheral conﬁguration problems, cleaning ﬁle systems of extraneous temporary and log ﬁles, maintaining the approved system baseline
Providing support for classiﬁed storage and processing communications of intelligence systems to ensure information availability, integrity, authentication, and conﬁdentiality.
6 years relevant experience with Bachelors in related field; 4 years relevant experience with Masters in related field;
or High School Diploma or equivalent and 10 years relevant experience.
DoD 8570 certiﬁed, IAT II (Security+)
6 years’ experience in computer / hardware / software troubleshooting and help desk support
3 years hands-on work experience of Microsoft Windows operating platforms
3 years hands-on work experience of computer proﬁciency with Microsoft Oﬃce 365 programs (with an emphasis on Excel, Outlook and SharePoint)
Due to the nature of the work and contract requirements, US Citizenship is required
Clearance- Must posses and maintain a Top Secret clearance with SCI eligibility
Clear and effective communication skills, both written and verbal
Personable, customer focused mindset and demeanor
Experience with ServiceNow trouble ticketing system
Experience with setting up, building, and modifying new content and pages in SharePoint
Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
Proven ability to learn, understand and apply new technologies.
Adequate visual acuity and manual dexterity for meeting the requirements of the Systems Analyst discipline.
This opportunity resides with Intelligence, Surveillance and Reconnaissance , a business group within Mission Technologies, a division of Huntington Ingalls Industries.
From towers to processors, we design, develop, integrate and manage the sensors, systems and other assets necessary to support integrated intelligence, surveillance and reconnaissance (ISR) operations, exploitation and analysis for the Intelligence Community, the military services, geographic and functional combatant commands and DoD agencies.
HII is a global engineering and defense technologies provider. With a 135-year history of trusted partnerships in advancing U.
S. national security, HII delivers critical capabilities ranging from the most powerful and survivable naval ships ever built, to unmanned systems, ISR and AI / ML analytics.
HII leads the industry in mission-driven solutions that support and enable a networked, all-domain force. Headquartered in Virginia, HII’s skilled workforce is 44,000 strong.
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