Operations Lead
vor 4 Tg.

The Operations Lead for Zalando Premium Logistics (ZPL) drives the operational execution of the premium logistics delivery platform in Germany.

As an operational owner, you will oversee more than 15 delivery areas covering over 55 cities in the entire country. In addition to that, continuous process development and operational excellence will enable your team to facilitate a great delivery experience for our customers at competitive cost levels.

As a leader in this role, you manage a team of four Delivery Operations Managers.


  • Enable the Germany Operations Team to manage their operational tasks efficiently and in an effective manner
  • Ensure that we can serve the demand for premium logistics and achieve our profitability targets by utilizing deep knowledge of market trends and the competitive climate
  • Manage the operations to scale by expanding geographically, launching new carriers, exchanging or adapting local infrastructure, developing processes and implementing additional service components
  • Use your strong communication skills in english and german and ensure daily operations run smoothly

  • University degree in the field of economics, engineering or business administration
  • 3-5 years of professional experience and solution expertise in logistical and operational issues
  • Good understanding of the e-commerce ecosystem, as well as of last mile delivery market
  • High interest in innovation and have already gained experience in leading cross-functional project team and / or small teams
  • Initiative, good judgment, collaboration, understand deadlines and can work on multiple tasks through to completion even when under pressure

  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Extensive onboarding, mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms* (*available in select locations)
  • We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills.

    All employment is decided on the basis of qualifications, merit and business need.

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