Helpdesk Technician
Strategic Business Systems
Wiesbaden, Germany
vor 4 Tg.

Helpdesk Technician

Wiesbaden, GermanyStrategic Business Systems (SBS) is expanding our team in Wiesbaden, Germany supporting a federal government contract.

In this role the candidate will play part in supporting the storage and backup environment for the customer by providing additional Desktop / Helpdesk support.

This is a full-time opportunity with SBS. Current active DoD Secret clearance required

The candidate will be providing technical assistance and support related to computer systems, hardware, and software. They are responsible for answering queries and addressing system and user issues in a timely and professional manner.


Specialized Experience : The following experience may be concurrent : Four (4) years experience using and maintaining Microsoft server or PC based applications.

Four years experience with IT Customer Service organization; two (2) years direct experience with U.S. military command and control or commercial LAN / WAN communication systems.

Specialized Certification : Microsoft Enterprise Desktop Support Technician, Microsoft 365 Certified : Modern Desktop Administrator , or Microsoft Certified Solutions Administrator

Security Clearance : Current U.S. SECRET clearance required (IT-1).

Special Requirements : DoD 8570.01-M, IA workforce certification : IAT-II (Security+).

Education : Bachelor of Science / Arts Degree in Engineering or Computer Science or Science or Business Administration or Mathematics.

Bachelor's degree plus 3 years of specialized experience, or an associate's degree plus 7 years of specialized experience, or a major certification plus 7 years of specialized experience, or 11 years of specialized experience.

About SBS

SBS is pleased to offer a comprehensive benefits package to eligible, full time employees. This includes Medical, Dental, Vision, 401k, Life Insurance / Disability, and Paid Time Off (PTO).

SBS provides the opportunity to work with the best in the industry on a wide range of cutting-edge enterprise technologies in a fast-paced culture that rewards leadership and creative thinkers.

Strategic Business Systems, Inc. (SBS) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

If interested in learning more about this opportunity, please send your resume to recruiting

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