As a Site Operations Team Lead (f / m / d), you will be responsible for coordinating and overseeing preventive and corrective maintenance operations, installations, and customer services to maximize power consumption efficiency and data center uptime.
Operational and disciplinary leadership and development of the members of the team
Ensuring that daily site processes are carried out, which includes workload management, DC Infrastructure Monitoring (BMS, Event Management) and Incident Management
Ensuring compliance with company policies (Quality, Health & Safety, Maintenance) and local regulations as defined in the register
Ensuring customer SLA’s, internal OLA’s and outcome quality requirements are met
Being involved in Site tours, internal audits and customer audits & meetings
Contributing to operational functional groups, chaired by the regional Operations
Vocational qualification in a technical field or local equivalent education
Min. 5 years of experience in a technical or electrical environment, involving direct customer contact
Proven experience in team leadership (professional & disciplinary)
Good knowledge of ITIL or equivalent process framework
Skilled with large scale electrical power supply and climate control systems
Fluent in English and German
Open door culture with short communications paths and flat hierarchies
Personalized onboarding plan (buddy system), education programs
Permanent employment contract
Personal development options in a fast-growing environment
Extensive social benefits (Digital meal vouchers, bike leasing, pension plan, etc.)
Many extras like free drinks, fresh fruit, or cool team events
Interxion : A Digital Realty Company in Germany
Our offices in Frankfurt and Düsseldorf are located in the center of the fast-growing German market. As the most connected city in Germany, Frankfurt is home to many network and service providers, which makes it the world leading interconnection hub.
Our location in Düsseldorf is the main stop on the crucial Internet highway between Frankfurt and Amsterdam, which serves the Rhine-Ruhr metropolitan region and hosts all leading IP transit and Ethernet service providers.
Join one of our teams in Germany and work closely with our local and international teams to provide our customers with a consistent, high quality service.