Team Lead (m/w/d) - Application Services CRM
CWS
Dreieich, Germany
vor 3 Tg.

Team Lead (m / w / d) - Application Services CRM

  • Dreieich (Plaza)
  • We at CWS have one goal : We want to contribute to a healthier and safer future. And around 10,600 employees in 16 countries work enthusiastically towards this goal every day.

    Our aim is to set new standards. As an integrated system provider, we provide innovative, sustainable and digital rental solutions for more health, safety and protection in the areas of hygiene, mats, workwear, fire protection, clean rooms and health and care.

    We are looking in the locations of Dreieich near Frankfurt for a

    Team Lead (m / w / d) - Application Services CRM

    What we offer :

    Lego bricks and talking washrooms - make digitalisation a real experience for everyoneOne of the most dynamic IT organizations - grow, innovate and shape the coming years with usAll leading cloud based technologies like Salesforce.

    com, Microsoft, Sitecore A lot of creative freedom and a flat hierarchyOpenness, diversity and appreciation in an international team

    The responsibilities for this role are :

    Take responsibility for the heart of our CRM landscape and support Marketing, Sales and Customer Care in their activities.

    For over 10 years in use by more than 2500 employees in all our European subsidiaries, CWS is one of the oldest and biggest user of salesforce.

    com from the German-speaking countries. Together with Sitecore as Headless CMS / PIM / DAM system, salesforce.com forms the core of your application portfolio.

    As Team Lead you can expect for this and about 30 other applications :

    exciting implementation and redesign projects within the scope of the international digitalisation strategyImplementation of the IT strategy for their area, which was fundamentally revised at the beginning of 2020Ensuring compliance and governance for all applications (release and support processes)Team development, employee leadership and budget managementSelection and management of external partners and service providers (e.

    g. contracts, SLA, licenses) together with the Head of Shared Application Services and the CIO.

    Your experience and competencies :

    At CWS we are looking for the right fit. We are growing and innovating at a rapid pace and we are looking for colleagues who would like to contribute to the success of this dynamic environment.

    Extensive knowledge of application management according to ITIL, of Salesforce.com (e.g. Pardot, Social Studio, Sales Cloud, Service Cloud, Force.

    com, Einstein Analytics) as well as other applications with CRM relevance, e.g. Sitecore Content HubLeadership skills, personal integrity and the ability to develop your team and yourself through open communication and feedback cultureSetting an equal example of perseverance and customer orientationDegree in e.

    g. business informatics, computer science, business administration) or a corresponding apprenticeshipExperience of working in an international environment, very good knowledge of English, preferably German

    Sounds exciting?

    Then apply directly via our applicant portal, click on "Apply" and save your resume. If you have any questions, please feel free to contact us at any time by email at jobs cws.

    com or by phone at 0800 562728297.

    We look forward to getting to know you!

    Do you see yourself as a part of our innovative and intriguing company? In this case we are looking forward to your online application, including your possible start date and your salary expectations.

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