THE COMPANY :
JUUL's mission is to improve the lives of the world’s one billion adult smokers by driving innovation to eliminate cigarettes.
JUUL is the number one US-based vapor product. Headquartered in San Francisco and backed by leading technology investors including Tiger Global, Fidelity Investments and Tao Invest LLC, JUUL Labs is disrupting one of the world’s largest and oldest industries.
We’re an exceptional team with backgrounds in technology, healthcare, CPG and biotech, and we’re growing rapidly to deliver on our mission.
We’re actively looking to hire the world’s best scientists, engineers, designers, product managers, supply chain experts, customer service and business professionals.
ROLE AND RESPONSIBILITIES :
The Regional Head of Ambassador delivers with his team of ambassadors an unique product experience through one-one engagement with adult smokers, dualist and vapers and therefore this role is fundamental to the success of JUUL’s mission.
He / she supervises that the regional team enables direct conversation and engagement with potential consumers at both the point of purchase and / or point of usage, outlining the products, benefits and category.
In line with the overarching company mission of improving the lives of the world’s one billion smokers, the regional ambassador will secure that his / her team primarily targets adult smokers with the objective of trial, leading to switching / converting and drive purchase.
He / she is an experienced team leader and has in-depth expertise in understanding the strategical approach to trial, sampling and visual merchandise and will apply this knowledge to the regional team to drive brand awareness at events, in vape stores and in clubs or other gathering points identified by the sales or marketing teams.
The regional ambassador will secure that his / her team verifies every time the age of each customer, build rapport and empathy by relaying own story, introduce JUUL, guide through first draw and what to expect and encourage purchase.
In this context the regional team will obtain consumer data every time (under EU GDPR guidelines) and enable ongoing conversation with the consumer.
The regional manager will help his / her team to familiarize it with and meet and report performance.
This role reports to the National Head of Ambassadors
PERSONAL AND PROFESSIONAL QUALIFICATIONS :
YOUR PROFILE : Experience
Key Attributes Necessary for Success