THE ROLE & THE TEAM
Product Offer Platform (POP) is a central team that has a direct impact on the customer experience. We provide capabilities that ensure great customer experiences, by only displaying the best product offers to our customers, and providing the relevant information to partners in order to maximise their sales on the platform.
In real time and across all markets, we combine product data with price and stock information to create offers and validate they are of high quality before presenting them to customers.
We allow customers to express their preferences between offers, for instance, between the best priced offer or the fastest one.
In collaboration with stakeholders responsible for the partner tools, we create effective feedback loops to optimise both the onboarding time of assortment as well as partner’s sales in the Zalando Platform.
As a Principal Product Manager in the POP team, you will drive the strategy for these capabilities. This will initially involve developing a deep understanding of Zalando’s commercial and technical landscape.
You will bring clarity, and in collaboration with POP’s leadership team, you will drive the roadmap and strategy for these capabilities and align it with stakeholders across the organisation in order to evolve them to support the wider Zalando Group Strategy.
INCLUSIVE BY DESIGN
At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs.
We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses.
We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.
We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy :
Our employee resource groups :
WHY YOU SHOULD BE INTERESTED
Define the future. Define the future of our capabilities, aligning it with Zalando’s north star and group strategy and get the buy-in of senior stakeholders and leadership team.
Drive the team’s strategy. Collaborate with the rest of the POP leadership team to define and deliver the strategy for these core capabilities, in line with the broader Group Strategy and align it with our stakeholders.
Drive innovation. Discover new opportunities for our capabilities, with a customer-centric mindset. Assess their impact, consider them in the context of the Zalando Group Strategy, prioritise them and deliver great results in order to help Zalando achieve its goals.
Own your product. Work with the product colleagues and strategic stakeholders to set a vision for our products in line with Zalando’s strategy, define a roadmap, set the KPIs, and execute it.
Stay focused. Help improve our focus by prioritising, finding the right balance between investing in strategic portfolio projects versus locally driven initiatives.
WE'D LOVE TO MEET YOU IF
Experience : Several years of product management experience, preferably in e-Commerce. You have worked in matrixed organisations and / or have worked closely with leadership teams, influencing and helping them make key decisions to move forward.
Customer focus : You have a strong customer orientation and always keep their perspective in mind. You also have service orientation and enjoy helping stakeholders overcome their challenges.
Analytical skills : You have a structured approach to solving complex problems. You have experience in analysing data and deriving insights from it.
You can clearly and succinctly explain complex domains, problems spaces and solutions to stakeholders with limited context.
Commercially oriented : Even when working in technical environments, your focus remains on understanding the commercial implications of product decisions.
Effective networker : Your curiosity and proactivity allow you to own and drive topics without much central steering. You build your personal network and identify interdependencies or sources of mutual value to create optimal solutions..
Product methodologies : You are diligent, detail-oriented and have the ability to prioritize requests and deliverables according to the company’s overall strategy and goals.
You know how to define a product roadmap and have experience in working with stakeholders on delivering the expected business benefits.
Team spirit : Our team is important to us and we are looking for a great team player to join us. You bring positive energy and are eager to help others solve problems, and grow together.
Career Development
We offer peer-to-peer performance reviews twice a year
Learn and develop through our extensive Zalando training platform
Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
Support from an international team of experts; mentoring and professional development opportunities
Wellbeing
2 days paid leave per year for volunteering
Minimum of 27 holiday days per calendar year
Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources
Flexibility
Flexible working hours
Relocation assistance for internationals
If you work from an office in your role, a choice of office equipment to be delivered to you, to support you working from home due to COVID-19 safety
Financial
Access to the employee shares program
40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
Discounts from a wide range of external partners
Family
Employee parents’ forums and employee resource group
Supported transition into and out of parental leave, with a buddy and re-onboarding plan
3 fully-paid child sick days per year
Free counselling, assistance, and referral service for all matters concerning yourself and your family via the Fürstenberg Institute