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Please note, you must be fluent in German and English to successfully apply to this role -
We’re looking to add a new member to our UX team at FREE NOW. If you’re looking for a new challenge and you’d like a flexible, dynamic place to continue growing your UX writing abilities, read on
UX writing is still a relatively new discipline at FREE NOW, but we’re growing our team in 2021. Right now, we’re looking for a talented and enthusiastic writer to join us.
You’ll be part of a distributed team based across offices in Hamburg, Berlin and Barcelona, as well as remote locations all over Europe, so you’ll need to be good at working autonomously and collaborating remotely with a friendly, inspiring team of writers, localisers, designers and researchers as well as others from marketing, product, tech and data.
Here are a few of the things you’ll be doing :
Writing for new features and iterating on the existing wording and information within our Rider and B2B products (you might also do occasional cross-platform projects, or work with our driver teams)
Working with designers to consider information hierarchy and bring experiences to life with (or without) words
Advocating for the importance of clear, concise copy in our products and pointing out areas that could do with improvement
Auditing existing content and suggesting improvements
Collaborating with wider product and tech teams to define and execute requirements
Supporting with translation and localisation
Helping to improve and implement processes that make the life of a UX writer at FREE NOW easier
Helping our marketing teams create product-first campaigns and customer experiences
Here’s what we’d like you to have done before FREE NOW :
Ideally you’ll have 2-5 years of experience creating content for a digital product. That could be working as a journalist for an online magazine, a technical writer for detailed product instructions or a copywriter at an agency.
You’ll need a minimum of 1 year of experience writing UX copy or working in product content strategy (or a cover letter that tells us why whatever you’ve been up to recently is truly transferable to this role)
You’re able to spot a typo or rogue apostrophe from a mile away and you point out errors with grace and kindness
You must be native / C2 level in English with a natural flair for writing good, clear copy. We’ll also require you to have native level fluency in written German, and the ability to write for product experiences in German.
If you have one of the following languages too, that’ll just put you further up the CV pile, but is by no means required to successfully apply for this role;
A few other must-haves are :
A demonstrated understanding of UX and research fundamentals
Patience, a positive approach to ambiguity, and the ability to communicate with colleagues with empathy
Sense of humour and a proactive approach to work
The ability to lead (with or without official’ remit to do so), educate and support stakeholders across the business in understanding the importance of good, accurate writing
We’d love it if you have a few of the following too, but we’ll happily consider applications that don’t :
Experience working in an agile environment and / or for a tech start up
Experience collaborating with researchers, designers, product owners and developers
Experience working in a CMS
Experience working on a multilingual product
Not sure you meet every point above? Send us a really great cover letter explaining why you think you’d be a star in this role.
If you’re keen and quick to learn new things, we’re happy to teach you.