Delivery Operations Assistant m/w/d
ZALANDO
Berlin, Germany
vor 5 Tg.

WHERE YOUR EXPERTISE IS NEEDED

  • Be the first point of contact to our service partners and support them in their local operational activities
  • Manage the daily ZPL Operations (first mile to last mile) and ensure to run them smoothly by interfering with difficult situations
  • Support the Operations-team with processing claims, creating driver accounts, etc.
  • WHAT WE’RE LOOKING FOR

  • Professional experience in transport or courier / last mile logistics
  • Excellent communication skills in both German (B2) and English
  • Hands-on mentality with strong communication skills
  • Manages the area of responsibility autonomously and proactively works towards delivering on customer or partner promise
  • PERKS AT WORK

  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere.
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms* (*available only in select locations)
  • We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills.

    All employment is decided on the basis of qualifications, merit and business need.

    ABOUT Zalando

    Zalando is Europe’s leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 23 million active customers through diverse skill-sets, interests and languages our teams choose to use.

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