TheRetail / Commerce D365 Pre-Sales Solution Architectwill be responsible for providing expertise in selling, shaping, defining, implementing and quality assuring Avanade’s ERP engagements based on Dynamics 365.
Involved from an early stage of pre-sales, you will be a senior member of the team that leads the client from the presales stage through to successful delivery.
Your key accountability will be to take ownership of the solution and its intended benefits from first contact until transition to support.
You will provide industry and solution leadership at every stage and will act as a trusted advisor to the client throughout the relationship
Key areas of focus are value and benefits management, solution envisioning, enterprise architecture, solutions landscape design, and project planning, as well as business input to proposal development and client sales activities.
This is completed by extensive commercial experience in the role as a solution Architect and a deep knowledge of the Dynamics 365 Platform and the overall Microsoft stack.
While a Solution Architect has an high level understanding of several areas we expect in addition a significant understanding and deep knowledge of Retail.
Strong client leadership and engagement skills up to C-level
Ability to lead conversations and influence without line authority
Deep understanding of more than one industry
Strong business transformation skills
Demonstrable pre-sales experience
Expert in understanding clients’ business problems and defining engagements that deliver the benefits that clients seek
Strong written and verbal communication skills.
Demonstrable Experience in Retail
Lead the definition of solutions based on MS Dynamics 365 Retail / Commerce
Define engagement outcomes and business benefits, high-level scope, architecture, implementation approach and effort estimates.
Can look beyond the pure ERP implementation by leveraging his knowledge of the full Microsoft stack and other technologies (Data & AI is one example) applied to Retail
Conduct proposal reviews
Lead pre-sales workshops
Build strong client relationships through the pre-sales process
Participate in client presentations
Participate in industry events and forums presenting the Avanade ERP POV, solutions and capability
Active participant and consulting leader within the Global ERP community
ERP engagement delivery
Fulfil managing architect role on ERP engagements participating in all phases from envisioning and planning through execution and stabilization
Define ERP technical and application architectures, participate in detailed design, development and testing phases
Conduct QA reviews of ongoing projects
Be a subject matter expert for ERP and industry related topics
Conduct training for regional resources
Provide input on ERP asset needs
Work with ERP Solutions team and area / regional solution teams and practices to develop and refine specific assets
Maintain ready availability of ERP demos, labs, prototypes
Develop relationship with ERP team in Microsoft Europe
Understand the ERP product roadmap, release dates and launch activities
Escalate learnings, challenges and feedback from Avanade clients and European ERP community to Avanade Global and / or Microsoft
Support relationship with Accenture
Participate in briefings and education sessions on MS Dynamics 365
Support relationship with solution alliance partners
Develop understanding of alliance partner products and how to implement for client solutions
Support regions in leveraging alliance partner products as appropriate
Escalate learnings, challenges and feedback from Avanade clients and the European ERP community to Avanade global and partners as appropriate
Demonstrated client-facing experience in management consulting and / or business transformation with a strong focus on ERP
Strong consulting acumen and understanding of ERP from a functional and implementation perspective
Experience on Dynamics AX and / or Dynamics 365 Retail / Commerce.
Deep industry experience in Retail
Demonstrated engagement leadership and execution experience
Business Process Analysis and Design
Broad understanding of ERP functionality with deep knowledge in at least 2 functional areas
Conceptual knowledge of other Dynamics 365 Applications (Finance, Supply Chain, CRM, Field Services, HR etc.)
Understanding of other Microsoft Technologies : Power Apps, Azure etc.
Fluency (written and oral) in English