What you'll do
What we can offer you
At Specsavers we promise to make you feel good, smart and cared for. To support this promise we have a range of different benefits within the support office, that include.
We are well-known for valuing our people and offer not only competitive reward and benefits but also ongoing development and training
The Role & Team
We are currently recruiting for a Level 1 Service Desk Team Leader on a full time basis. The role will report into the Service Desk Manager and has six Service Desk Analysts reporting directly into the position.
The overall purpose of the position of Service Desk Team Leader is to provide professional front line IT support, technical diagnosis along with fault resolution for all Specsavers Stores, internal users and Specsavers Labs.
Furthermore, this role will oversee the day to day operations of the Level 1 Service Desk Team and support the Level 1 Manager with smooth running of the Service Desk.
The skills we are looking for
At Specsavers we believe a diverse, inclusive and flexible culture enables our people to bring their whole selves to work and be proud of doing so.
Employing a diverse team reflective of our communities and customers is central to our success! At Support Office, we have a wide breadth of functions, from Marketing, Technology to People & Organisation and Finance as well as unique functions such as Audiology, Optometry and Glazing Services!
Creating a great place to work for our people is pinnacle to us and along with our Behaviours is at the core of everything we do, ensuring our people feel good, cared for and smart.
We like to think it’s a fun and positive place to work why not have a look for yourself
Applicants for the role are required to have current working rights as per, relevant government legislation.