Customer Service Representative
Addison Group
Chicago Region
vor 3 Tg.

Customer Service Representative

Our client is looking to add strong Customer Service Reps to its growing team. Apply Today!

Location : Wood Dale, Illinois

Pay : $18.00 / Hour

Job Responsibilities :

  • Provide phone / call center assistance to customers with day to day questions / problems
  • Answer / respond to customer requests in a timely and professional manner
  • Effectively understand customer’s concerns and find solutions
  • Receive and enter all types of orders for customers
  • Enter pick-ups, mispicks and damages reported by customers for merchandise being returned
  • Enter credits and research shortages
  • Help solve all concerns
  • Process orders requiring special handling and follow through to ensure deadlines are met
  • Record, track and report daily activities
  • Participate in projects as assigned
  • Job Requirements :

  • 1-2 years of customer service experience
  • Proficient in Word, Excel and Outlook
  • Professional phone demeanor
  • Why choose Addison Administrative & HR?

  • Pay : We negotiate high salaries using US Bureau of Labor Statistics
  • Benefits & Bonuses : You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
  • Permanent Employment : Many of Addison’s Administrative job openings lead to potential permanent employment
  • Connections : You connect directly with hiring managers from renowned organizations
  • Options : You are presented multiple employment options near your home
  • Professional Development : You are provided hiring process advice, resume revision, and employment term negotiation
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