Engineer Technical Support & Warranty for Accessories (m/f/d)
MOBIS Parts Europe N.V.
Frankfurt am Main
vor 3 Tg.

Engineer for Accessory Quality and Warranty (m / f / d)

About us

MOBIS Parts Europe N.V. is the European branch of Hyundai MOBIS, a worldwide leading supplier of genuine parts and accessories in the field of automotive.

Together with Hyundai Motors and Kia Motors, Hyundai MOBIS is one of the biggest companies within the Hyundai group. In addition to research and development of high-tech products for passenger cars, MOBIS Parts Europe N.

V. is responsible for the whole aftersales business of genuine parts and accessories for Hyundai Motors and Kia Motors in Europe.

To strengthen our European headquarter in Frankfurt am Main, we are currently looking for an Engineer for Accessory Quality and Warranty (m / f / d) who will support our Accessory Development Team.

Your profile

  • You have an automotive technical background, sound understanding of automotive products and technologies with a particular focus on accessories
  • Practical experience with handling of quality / warranty issues & systems (GWMS)
  • Strong analytical & numeric skills
  • Excellent professional coordination skills between internal and external parties
  • Resourcefulness to convince and guide others using varied approaches when necessary
  • Ability to work with relevant IT systems
  • Excellent professional communication & language skills (German & English)
  • Ability to work in cross functional and international teams, internationally open-minded

    Ability to satisfy customers in an efficient and professional way

    Your tasks

  • Support the customer service departments of our distribution centers with technical inquiries and warranty claim evaluation
  • Analysis of claims & inquiries
  • Identification & investigation of suspect claims & inquiries
  • Coordination of 8D reporting by suppliers & control the implementation of corrective actions
  • Coordination of stock checks and rework at suppliers and at our own distribution centers
  • Creation of technical service bulletins
  • Our Offer

  • You will become an important member of an international company that is strongly focusing on the development of the latest automotive technologies
  • Long-term career perspective and promising growth opportunities
  • Excellent opportunities to contribute with your own ideas
  • Flexible work time model that ensures an attractive work-life balance
  • Enjoy our free canteen during the lunchtime with many variants of fresh food
  • Great public transportation options and secured underground parking for bikes and cars
  • Many corporate benefits including discount on nearby gym membership
  • Regular company / team events and yearly sports competitions
  • International and multicultural work environment
  • Jennifer Grefrath

    Recruiting Specialist

    MOBIS Parts Europe N.V.

    Zweigniederlassung Deutschland

    Wilhelm-Fay-Straße 51

    65936 Frankfurt am Main

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