French Customer Service Representative
vor 4 Tg.

Your Tasks :

  • Responsible for incoming calls and emails from customers with regards to issues / queries and complaints.
  • Process incoming cases with the use of internal tools and various teams in order to evaluate escalation etc.
  • Upsell where possible
  • Throughout each process, you will work towards delivering the best service possible in order to maintain great relationships.
  • Our Client :

    Work for a big player in the tech side of the automotive sector. Our client prides themselves on offering the best tech solutions based on their excellent quality and innovation.

    They are based in Dusseldorf and now looking to grow their Italian automotive support team.

    Main Requirements :

    You will need the following skills in order to qualify for this job :

  • Near native French
  • Good level of English
  • Excellent communication skills (written & verbal)
  • 1-2 years of customer service experience
  • Customer Service in the automotive sector would be a plus
  • You have a valid EU Passport or work permit for Germany
  • Where is this job located?

    Frankfurt, Germany Work in the largest city in the German state of Hesse and the fifth-largest city in all of Germany. Frankfurt is a prime location within Germany and Europe as it is a major air, rail and highway transport hub.

    Live and work in a beautiful city full of art, culture, food and excitement.

    Interview & Salary :

    There will be a phone interview with a recruiter, followed by a technical assessment and once you are successful you will be invited for a face-to-face interview (Skype interview if you cannot make a face-to-face).

    If you have to travel for the face-to-face interview the company will reimburse some of the expenses

    Salary : €2,500 - €3,000 gross per month along with a relocation package for those currently outside of Germany.

    Keywords : French jobs Germany, French jobs Frankfurt, French Customer Service Jobs

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