LISSABON - German speaker Content Moderator for Cryptocurrency Brand (f/m/x)
Teleperformance
Eckernförde, Germany
vor 18 Std.

Your Role

Are you a trading enthusiast or generally just interested in the world of investment? As a Content Moderator in the Cryptocurrency area, you will be an advocate for safety and security, providing feedback on improvements to enhance user experience!

Be part of a dream team that ensures a competent and excellent content moderation service, to grant that all the platform compliance regulations are followed.

Our client

It’s an American company that operates a cryptocurrency exchange platform. The company was founded in 2012 and as of March 2021 became the largest cryptocurrency exchange in the United States by trading volume.

Responsibility

  • Evaluate and investigate passive or reactive abuse of the platform and take appropriate action;
  • Monitor and identify potential fraud, account takeover, and other regulatory risks;
  • Ensure that the digital wallet / platform is free from spam, scams, or harmful contents;
  • Moderate that the usage of the tool is appropriate and in accordance with the set standards;
  • Respond to questions from NFT Marketplace users;
  • Advocate for safety and security.
  • Your Profile

  • Fluent level of written and verbal communication skills in German;
  • Good level of written and verbal communication skills in English (C1);
  • Experience in content moderation;
  • Excellent communication skills and a customer-centric mindset;
  • Strong critical and contextual thinking skills;
  • Ability to independently seek out and apply relevant information when faced with a unique or new problem;
  • Flexible and quick learner, able to adapt continuously.
  • Our offer

  • International career in a multicultural environment;
  • Training and familiarization phase;
  • Investment in training and personal development;
  • Opportunity to grow in a dynamic leading multinational company;
  • Accommodation in a Teleperformance apartment;
  • Refund of initial flight expenses;
  • Annually complementary return flight to your home country (within Europe)
  • Health Insurance since day one in the company;
  • Free company events and activities.
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