Director of Strategy - Site Solutions
Veeva Systems
Frankfurt, Germany
vor 6 Tg.

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries.

Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives.

Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

The Role The Director of Strategy, Site Solutions in Europe will serve as a leader and influencer internally to Veeva as well as externally to clinical research sites.

They will be responsible for providing thought leadership in order to influence customer support, product development, service delivery and the internal success of the Site Solutions team.

What You’ll Do

  • Thought leadership
  • Encourage the growth of an engaged Veeva site community in Europe
  • Cultivate and maintain healthy relationships with key influencers in order to develop them as ambassadors for site-facing products
  • Inform go-to-market strategy and site-facing branding in Europe
  • Guide the Site Solutions team based on monitoring competitors
  • Develop and give presentations at key conferences to raise awareness of Veeva’s site-facing solutions and mission
  • Customers
  • Help to create a user experience that SiteVault customers love
  • Support adoption of Veeva’s site-facing solutions in Europe
  • Increase engagement for active site customers in Europe
  • Understand how to differentiate the needs of SiteVault Free and SiteVault Enterprise customers
  • Serve as an advocate for customers in order to understand pain points and provide reassurance and solutions
  • Product
  • Ensure development of best-in-class products for research sites
  • Support prioritization and identification of new product features
  • Identify gaps in current SiteVault offerings
  • Support the success of SiteConnect by understanding and voicing the site perspective
  • Services
  • Give direction when operational challenges arise once European customers are live on Veeva’s site-facing solutions
  • Identify when there is a variance from planned services and determine why the variance occurred
  • Support Veeva’s Site Solutions Team
  • Support field team education and training and foster strategic thinking
  • Encourage a cross functional approach throughout product development and scaling
  • Guide internal resource allocation when necessary as priorities shift
  • Stay abreast of applicable solutions and features available across Veeva applications that can be leveraged for SiteVault
  • Understand how to identify key influences are decision makers at Veeva that need to be engaged in strategic decisions affecting research sites
  • Requirements

  • Strong clinical background
  • Passion for brining innovation into the clinical research industry through technology
  • Possess a deep understanding of regulations in European countries
  • Fluent in spoken and written English
  • Possess strong communication, public speaking, organizational, interpersonal, critical thinking and problem-solving skills
  • Experience managing clinical research teams
  • Experience as a user across a broad range of clinical research technology applications
  • Nice to Have

  • Degree in healthcare related field and / or clinical license
  • Work experience supporting clinical trials across multiple therapeutic areas
  • Work experience in a centrally organized clinical trials office
  • Knowledge of study design, monitoring practices and multicenter clinical trial oversight
  • Strong understanding of the financial needs and practices of clinical research sites
  • Strong understanding of the study startup process at clinical research sites
  • Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

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