At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries.
Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives.
Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.
The Role The Director of Strategy, Site Solutions in Europe will serve as a leader and influencer internally to Veeva as well as externally to clinical research sites.
They will be responsible for providing thought leadership in order to influence customer support, product development, service delivery and the internal success of the Site Solutions team.
What You’ll Do
Encourage the growth of an engaged Veeva site community in Europe
Cultivate and maintain healthy relationships with key influencers in order to develop them as ambassadors for site-facing products
Inform go-to-market strategy and site-facing branding in Europe
Guide the Site Solutions team based on monitoring competitors
Develop and give presentations at key conferences to raise awareness of Veeva’s site-facing solutions and mission
Help to create a user experience that SiteVault customers love
Support adoption of Veeva’s site-facing solutions in Europe
Increase engagement for active site customers in Europe
Understand how to differentiate the needs of SiteVault Free and SiteVault Enterprise customers
Serve as an advocate for customers in order to understand pain points and provide reassurance and solutions
Ensure development of best-in-class products for research sites
Support prioritization and identification of new product features
Identify gaps in current SiteVault offerings
Support the success of SiteConnect by understanding and voicing the site perspective
Give direction when operational challenges arise once European customers are live on Veeva’s site-facing solutions
Identify when there is a variance from planned services and determine why the variance occurred
Support Veeva’s Site Solutions Team
Support field team education and training and foster strategic thinking
Encourage a cross functional approach throughout product development and scaling
Guide internal resource allocation when necessary as priorities shift
Stay abreast of applicable solutions and features available across Veeva applications that can be leveraged for SiteVault
Understand how to identify key influences are decision makers at Veeva that need to be engaged in strategic decisions affecting research sites
Strong clinical background
Passion for brining innovation into the clinical research industry through technology
Possess a deep understanding of regulations in European countries
Fluent in spoken and written English
Possess strong communication, public speaking, organizational, interpersonal, critical thinking and problem-solving skills
Experience managing clinical research teams
Experience as a user across a broad range of clinical research technology applications
Nice to Have
Degree in healthcare related field and / or clinical license
Work experience supporting clinical trials across multiple therapeutic areas
Work experience in a centrally organized clinical trials office
Knowledge of study design, monitoring practices and multicenter clinical trial oversight
Strong understanding of the financial needs and practices of clinical research sites
Strong understanding of the study startup process at clinical research sites
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.