Senior Cloud Engineer (m/f/x)
OLX Group
Germany, Berlin
vor 4 Tg.

We are looking for an IT Services Delivery Manager for the Business IT Cloud Infrastructure team in our phenomenal office in Berlin! We’re a team of 5,000 ambitious, curious people building marketplace platforms that make it super easy for anyone to buy and sell almost anything, boosting local economies.

What you will be doing :

  • Managing a team of engineers maintaining high performing services
  • Owner of the Incident, Request, Change and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required
  • As owner of the escalation process the Service Delivery Manager will take ownership of major incidents to ensuring coordination of resolving parties, effective communication to stakeholders and post incident review
  • Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed
  • Champion Service and Support in projects and developing a strong understanding of projects impacting your service area and ensuring service impact is minimized and agreed
  • Be accountable for the quality of Service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated systems
  • Drive internal and third party service review meetings covering performance, service improvements, quality and processes
  • Work with the Technical Design team evolve standards for hardware, software and security in the desktop environment
  • Who we’re looking for :

  • You have a B.S. or M.S. in Computer Science or a related field and 4+ years with Cloud Computing and Distributed Systems experience
  • Experience with G-Suite, Okta, Atlassian Confluence & Jira administration
  • Working knowledge of Microsoft Active Directory
  • Detailed problem-solving approach, coupled with strong communication skills and a sense of ownership and drive
  • Proficient in both written and spoken English
  • What we’ll give you :

  • Competitive pay and benefits
  • Contributing to the global OLX Group
  • Work with an international team of top engineers learning from one another
  • Competitive salary and great benefits
  • Company Mobile phone
  • Any tool you might need : MacBook Pro, Notebook, PC
  • Great office location - next to Alexanderplatz
  • What you need to know about us :

  • OLX is the world’s leading classifieds platform in fast-growing markets. It’s available in more than 35 countries and in over 50 languages.
  • The platform makes it so easy to connect people to buy, sell or exchange used goods and services.

  • OLX is part of the OLX Group, a global product and tech company with 17 brands, +40 countries, +5000 people and one mindset.
  • Our mission is to make it super easy for people to buy and sell almost anything, boosting local economies.
  • We are proud to be different, and we operate differently too. We combine the spirit and agility of a start-up with the maturity that comes from being part of a 100 year-old company.
  • We are curious, ambitious and allergic to corporate interference. We improvise, experiment and push each other further, embracing uncertainty and driving change.
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