C&R Manager (m/w/d) Germany, Austria and Switzerland (DACH)
Germany, Düsseldorf
vor 6 Tg.

Do you believe businesses should have a bigger ambition than short term profit? If you do, join DLL’s mission. You’ll be part of a team that gets the right tools into the right hands.

A team that understands the heart and soul of our partners’ business. A team that provides original financial solutions to sustain success for generations.

As Manager Collection and Recovery, you are responsible for developing, implementing and leading DACH collection and recovery team which includes co-responsibility for staffing, strategy and policies.

You ensure a sound risk culture with customer focus and monitor and manage the C&R management activities which should result in a high quality, effective and efficient C&R management to safeguard that the portfolio is managed within the DACH risk appetite, controls and C&R policies.


  • Willing to make change happen without necessarily knowing in advance all details of where the change process will end.
  • Energized to deliver best in class business performance and passionate about the business of the customers as well as our own (eager to deliver win-win).
  • Able to maintain a positive attitude to get things done while working to demanding targets without getting held back by any imaginary barriers.
  • You see opportunities and challenges where others see roadblocks.

  • A true leader; reliable, sincere, competent and concerned / caring.
  • Continuously learning as individual, as well as ensuring learning of the organization (role modeling and stimulating listening and giving & receiving feedback).
  • Role model One DLL behaviour and team up within the leadership community towards the shared goals (Mutual trust and interdependence / alliance).
  • Able to motivate staff to pursue stretch targets as a team without knowing upfront all details of how these will be achieved.
  • Able to develops others by applying different and appropriate leadership styles (especially coaching, serving and empowering members).
  • Respectful of diversity in competence, experience and cultural backgrounds.
  • Able to develop and maintain positive working relationships with corporate and divisional leaders, peers and direct reports.
  • We lead the way in meeting the need for flexibility and transparency which our customers increasingly expect.


    In order to successfully respond to the challenges of the role, the ideal candidate should exhibit or possess the following characteristics and experience :

  • Master’s degree in business economics or law.
  • At least 6 year of relevant working experience in the risk domain. Experience in the Recovery domain is a Must-have, especially in the German insolvency law and the field of reorganisation.
  • Experience in managing teams in a financial services organization.
  • Experience in a matrix organization.
  • Familiar with the Leasing products of a financial services organization.
  • Fluent in German, English, Skills in Dutch
  • Excellent communication skills and customer facing experiences.
  • Commercial, analytical, innovative and entrepreneurial.
  • Getting things done.
  • Decisiveness and persuasiveness.
  • High level of business sense.
  • Empathic and good at building relationships.
  • YOU CAN :

  • Contribute to the formulation of the DACH Risk and C&R strategy for the region
  • Initiate, co-develop and implement Collection & Recovery (C&R) policies, processes, systems, methods, procedures, mandates and tools for the region, in order to set the basis and preconditions for achieving the C&R objectives in an optimal structured way.
  • Monitor and manage country credit risk cost development (together with Manager Credit) and C&R portfolio.
  • Ensure all C&R periodical and ad hoc reporting is completed accurately and timely, for management and credit risk committees.
  • Participate in or facilitate relevant projects in support of required changes concerning tools, processes and procedures.
  • Ensure and execute adequate and timely management of the (collection and) recovery process with highly complex (classified) accounts and high risk factor cases.
  • Manage and liaise with all business relations and stakeholders with respect to portfolio management

    At DLL, we consider our people our biggest asset. That’s why you’ll be treated as a member, not just an employee. Together we create an informal, but professional atmosphere that is hard to find elsewhere.

    We also encourage members to seek out the best skills across all our offices, because the more networked we are as an organization, the more effective we can be at seeing more than a customer and working harder as a partner.


  • 30 days holiday leave, based on a 5-days-week
  • Flexible working hours with possibility to work from home (within job scope)
  • Career development opportunities : online learning, member development programs
  • Fresh fruits, in-house fitness studio, free coffee and water in
  • Two working days per year volunteering for a local charity
  • Variable bonus options, based on individual, Team- and company goals
  • Company pension scheme and attractive collective insurance package
  • Common celebrations of our company results and achievements

  • Interesting working area
  • Comfortable working atmosphere
  • Modern working culture
  • Internationality
  • Adequate and fair payment

    DLL is a global vendor finance company with more than EUR 30 billion in assets. Founded in 1969 and headquartered in Eindhoven, The Netherlands, we provide asset-based financial solutions in the Agriculture, Food, Healthcare, Clean technology, Construction, Transportation, Industrial and Office technology industries.

    We partner with equipment manufacturers, dealers and distributors in more than 30 countries to support their distribution channels and help grow their businesses.

    We combine customer focus with deep industry knowledge to deliver sustainable solutions for the complete asset life cycle, including retail finance, commercial finance and used equipment finance.

    DLL is a wholly owned subsidiary of Rabobank Group.

    You can find more information about DLL on our Homepage .


  • Vacancy should be filled as soon as possible
  • The vacancy is permanent
  • Contact : Mr. Johannes Hollekamp
  • Applications via email will not be reviewed. Please apply online via our career website.

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