Solution Delivery Architect
Mavenir
Bonn, Germany
vor 3 Tg.

Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud.

As the industry's only end-to-end, cloud-native network software provider, Mavenir is transforming the way the world connects, accelerating software network transformation for 250+ Communications Service Providers in over 120 countries, which serve more than 50% of the world’s subscribers.

Role Summary

This role is part of the Solution Design team within a Operations and Delivery organization serving strategic accounts in Germany.

The right candidate shall embrace disruptive, innovative technology architectures and business models to drive service agility, flexibility, and velocity.

Strong collaboration, communication, negotiation, and interpersonal skills are key requirements for this role.

Key Responsibilities

Delivering Mavenir products and owning the solution end-to-end

Addresses problem escalations and follows-up with Internal, External stakeholders and customers

Resolves customer complaints with support from Mavenir Support teams by providing genuine reason indicating Operational Management performance and effectiveness

Employs automation and synergy target achievement to minimize overall project cost.

Drive Project Office Strategies that introduce tools to improve efficiency of the teams and higher accuracy in reporting

Observes KPIs and carries out necessary changes for optimum N / W performance.

Ensures operated network meets agreed assurance KPI's and SLA.

External : Interface with Customer Departments for all requirements.

Internal : Interface with CARE, Project, Sales, R&D, etc. to full-fill the customer requirement.

Adheres to defined Operations and Engineer processes.

Interactions with the engineering leads to manage to the commitments

Ensures the delivery of customer service excellence

Understands the customer requirements and prepares test plan for the NFV based IMS solutions. Engineer need to executes test cases as per test plan and update status internally / towards customer.

Implements solution and integration with other network elements. Well versed with the call flow scenarios.

Requires close collaboration and communication with onshore & offshore colleagues and occasionally with clients.

Create project related documentation such as method of procedures, acceptance testing documentation, high and low-level designs

Job Requirements

Bachelor / Master's degree or equivalent in Computer Science or Electrical Engineering

Minimum of 15 years' experience in using relevant networking protocols

Experience in handling Service Provider Operations, Outages and Escalations, Packet Core (4G / 5G), Private Networks, IMS, Messaging Rollouts, Maintenance and Support, Production Change Management, NOC Operations, Outsourced Operations, and Managed Services

Experience in RAN is highly desirable

Highly adept in managing rollout risks

Self-Starter who requires minimal supervision and possess a Can-Do Attitude

Conservative in taking risks that lead to mistakes in the field

Aggressive in driving solutions and conclusions to issues

Strong negotiating and expediting skills.

Ability to work in fluid, fast-paced, global environment.

Ability to be quick, agile, and highly responsive.

Strong interpersonal skills, a team player

Collaborative and Team Player

Open to new ideas, adaptable

Experience in RAN

Must be able to interact well with the engineers

Accessibility

Mavenir is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.

Mavenir is an Equal Employment Opportunity (EEO) employer and welcomes qualified applicants from around the world, regardless of their ethnicity, gender, religion, nationality, age, disability, or other legally protected status.

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