(Senior) CRM Manager (f/m/d)
Bestsecret Schustermann & Borenstein
Aschheim, DE
vor 2 Tg.

Senior) CRM Manager (f / m / d)

Your To Do's

  • Realize CRM strategy and develop international concepts to maximize customer retention in line with business objectives and marketing strategy
  • Ensure leadership, planning, management, monitoring / analysis and continuous innovation of localized and personalized CRM programs by setting-up and implementing campaigns & journeys on local customer insights
  • Deep technical understanding that helps you find opportunities for automation and personalization
  • You will utilize a variety of contact channels including email, mobile push notifications, in-app messages, direct mail, and others
  • Work closely with our international business department to devise campaigns that resonate particularly well with specific target groups and localized content
  • Your Must-haves

  • Minimum Bachelor’s Degree or equivalent
  • At least 5+ years of CRM experience, fashion industry is a plus
  • Experience in digital retention marketing & CRM and omnichannel reach out
  • Experience with advanced CRM tools and AI, ideally Salesforce Marketing Cloud
  • Strong diagnostic and analytical skills, being able to challenge the status quo with innovative solutions
  • Strong relationship management skills. Ability to build relationships and work in project teams, trust and influence with internal clients and other key stakeholders
  • Basic knowledge of SQL, HTML, Excel required
  • Excellent communication skills in German and English. French, Dutch or Swedish is a plus
  • We offer

  • Opportunity to work in a creative and international team in Munich
  • Responsibility to own a project and work together within a team of Marketing lovers
  • Attractive workplace environment and competitive salary
  • Good connection to public transportation and free parking spots
  • Thorough orientation phase with a sponsor
  • Free drinks, fresh fruit and subsided food
  • Company health management (e.g. massages at work, reduced rate for fitness studio)
  • Employee benefits in terms of shopping discounts
  • Are you interested?

    Is this exactly the job you are looking for? Perfect! Then apply today! We are looking forward to receiving your application.

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