Trimble is recruiting for a Customer Support Representative to fill an opportunity in Germany. Job Summary : The Customer Support Representative is responsible for providing Tier 1 / entry level support to both internal and external groups including Distribution Partners and Trimble end customers within the EMEA region, and others as required.
The Customer Support Representative provides prompt assistance to business partners, resellers, regional service centers, end-
users and internal Trimble teams relating to product information and technical support. Success in this position involves the timely maintenance of technical support and sales support related issues to reduce company costs and customer and dealer dissatisfaction.
Travel requirements are expected to be 5-10% Key Responsibilities :
Skills & Experience Required :
Strong troubleshooting and analytical skills
Trimble is transforming the way the world works by delivering products and services that connect the physical and digital worlds.
Core technologies in positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety and sustainability.
From purpose built products to enterprise lifecycle solutions, Trimble software, hardware and services are transforming a broad range of industries such as agriculture, construction, geospatial and transportation and logistics.
Trimble is proud to be an Equal Opportunity and Affirmative Action Employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected factor.
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