Customer Success / Renewals Expert KAM - Germany (m/f/x)
Keysight Technologies
Boeblingen, BW, DE
vor 2 Tg.

Job Description

Keysight’s Services Sales organization have a great opportunity for the right individual to become part of an

exciting and dynamic team!

The Renewals Specialist demonstrates proven and disciplined sales methodologies and is responsible for

renewal of existing agreements and the upselling and cross-selling of the Keysight Portfolio to the entire customer

organization, from technicians to executives. As a trusted advisor to our customers, you influence long-term

strategic direction, whilst building and maintaining customer relationships to ensure the timely and effective

renewal of existing customers agreements.

You lead the development and disciplined execution of the agreement renewal strategy for the assigned territory

to generate business growth opportunities. Navigating complex selling processes you proactively lead customers

through the sales process to close deals. You explore and understand complex customer requirements on a

business and technical level to engage, educate, and ensure customer satisfaction. You develop outstanding

account plans with a deep knowledge of the Keysight services portfolio to build a strong funnel of incremental

business.

What is your assignment?

From our Böblingen office you will be responsible for the renewals within Germany

You cover most of they Keysight businesses and are the specialist withing Keysight (for your colleagues)

and for the customer when it comes to Renewals

Driving communication with the Customers, Account Managers with whom you align strategies, and

Keysight technical staff to ensure continued customer success the heart of our Keysight Leadership

Model

You are part of a newly developed European team, and you are responsible for the results of your own

What We Offer :

A place within an exciting company! At Keysight we develop with our visionary, market leading and highly

innovative customers breakthroughs that connect and secure the world. Find out more with this video!

You will get an important role within a newly formed European team, where you will be trained to become a

successful Renewals specialist.

We offer a competitive salary and benefits package and, after proven results, a growth path within the company.

Job Qualifications

To be successful in this position, you bring with you will have :

Sales Capabilities :

  • Demonstrated experience - track record in disciplined execution of a renewals process including complex
  • funnel management to enable reaching and exceeding sales goals in a renewals business and accelerating

    business growth.

  • Proactive - to ensure a timely renewals process.
  • Strategic - scheduled approach to selling; driven by disciplined execution and proactive proven sales
  • methodologies and mentality

  • Leadership mindset - lead Customer Business Reviews and other Sales related projects requiring coordination
  • with partner organizations within the business

  • Goal driven - develops strong relationships inside and outside the company and drives for robust internal
  • partnerships and collaborations cross-functionally

  • Win / win attitude with sound judgment and resource management
  • Collaborative - partner with sales colleagues, the business center, marketing and delivery teams to maximize
  • business results and create growth opportunities

  • Ability to continually assess and understand customer's business initiatives and identify issues / opportunities,
  • that the customer may not even be aware of, where Keysight’s portfolio can provide significant value in helping

    them to achieve their business goals

  • Curious / Learning mindset with a fierce and unwavering desire to know and learn more about their customer
  • and their own profession

    Communication / relationship skills :

  • Strong Customer relationship building skills at all levels
  • The ability to articulate and demonstrate Keysight’s value propositions to the customer at all levels within their
  • business

  • A skilled negotiator with professional communication skills experienced with presenting / influencing, creating
  • articulating The Story

  • Skilled at executive selling, articulating the strategic impact that Keysight can make to deliver success for our
  • customers

  • Executive Presence
  • General :

  • Business & Financial Acumen Capability
  • Bachelors or Master Degree or University Degree or equivalent
  • Minimum of 2-4 yrs relevant experience
  • Keysight is an equal opportunity employer!

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