Masimo is a recognized leader in the design, manufacture and worldwide sales and marketing of innovative noninvasive monitoring solutions.
Masimo relies on its talented and committed workforce to achieve its mission to provide innovative solutions that improve patient outcomes and reduce the cost of care.
Masimo offers a dynamic, passionate, and rewarding environment for those with extraordinary character, skills, and a commitment to excellence.
Clinical Specialist (m / w / d) Hospital and Home Automation
Region Deutschland and Österreich
The Clinical Specialist Hospital and Home Automation is in close contact with Head of Nursing Services in hospitals, nursing homes and respiratory centers.
In the project, he is responsible for after sales management. He reports to the Key Account Manager Hospital and Home Automation and is in regular contact with the Strategic Director EMEA Automation.
Duties & Responsibilities
Works closely with the Key Account Mananger to develop the business revenues
Suppport in development and implementation of customer-specific solutions in the field of hospital and home automation together with the sales department
Demonstration and user training of Masimo Automation solutions (hospital & home)
Develop / Enhance / Localize the Automation training materials
Voice of the customer after sales (customer satisfaction, change request, new feature request)
Coordination of trainings for Masimo customers in coordination with Key Account Manager and Regional Manager
Support the Key Account Manager in the strategy development for placement of connectivity projects in the Acute Care and Alternate Care sector
Documentation and maintenance in the CRM system
Must be able to travel at least 60% of the time
Professional training in the medical field with several years of professional experience
Ideally, advanced technical training, Bachelor of Science or equivalent degree
Good understanding of Hospital workflows, Intensive care, PeriOperative care and Healthcare ecosystem.
Direct experience in customer interactions and presentations
Service, solution and consulting mindset
An analytical mindset with great problem-solving abilities
Fluent in German and English. Other European language is a plus
Appreciative corporate culture and flat hierarchies
Development opportunities in an innovative company
Performance-related remuneration, company pension scheme
Company car also for private use
Regular working hours Monday to Friday
30 days annual leave
The Masimo sentence "Make each day as fun as possible" applies to the daily challenges as well as to the national and international team events.
Are you looking for uncommon opportunities with an extraordinary company? We are looking for people who can, do and will make a difference.
Are you interested to hear more about this position?
Please send your complete application (cover letter, curriculum vitae, references) including your earliest possible starting date and salary expectations through our website.
We look forward to getting to know you!